Renaissance Denver Central Park Hotel, Denver

Renaissance Denver Central Park Hotel Guest Reviews

Overall Average Score:

Good (3.7 out of 5)

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Overall good experience. Nice rooms and great location to the Mission Ballroom where we were seeing concerts. With the exception of one staff lady in the breakfast restaurant, everyone else there was great! I was surprised at checkout they didn't ask how our stay was, just told us we were all set. I would have pointed out all the great things and also mentioned the two small issues that could easily have been resolved. Would definitely stay again though. Would avoid the breakfast area and just eat at the bar area where the people were wonderful and I would probably not rely on the hotel fridge to not freeze our food solid next time!

Liked: Great food! Far exceeded my expectations. Rooms were updated and nice for the money.
Disliked: The fridge in the room froze solid and ruined an expensive Lobster Mac and Cheese the first night on medium setting. Second night froze solid and ruined our pizza on the lowest setting. I addressed with the staff but nothing was done to resolve that. Also the older woman at the breakfast restaurant was rude to us two days in a row after we told her we didn't want the buffet and wanted to order off the menu. Very odd, maybe she was having a bad day but that's no excuse. It's the hospitality industry. Treat people nice!

Very good

Was my second time here,...

Liked: The rooms were clean and easy to reach from the lobby
Disliked: They have gated the hotel from the nearby community which I understand but it’s a hideous site to behold.

Exceptional

there are not enough words...

Liked: everything. The choice of 3 different restaurants, a lounge, a bar, a game room, an open business center, 2 pools, a hot tub, a gym, glass elevators and a magnificent atrium that almost mimics the inside of Luxor Las Vegas. I had a great view & breakfast was amazing. I will definitely stay here again. It was an amazing stay.
Disliked: It's a little tricky to get to it's location & the parking is not ideal @ $20 per night (even when a guest) and even though posted as having valet, it in fact does not.