Beautiful hotel; front desk staff was very efficient when checking in a long line of customers. Room was comfortable and clean. Great location! Easy access to alot of local entertainment, stores, eateries, etc. Great experience for our first stay at this hotel. Would highly recommend.

Disliked: Nothing.

Con - I requested, reserved and paid for a club room through ConcertHotels, but when I got to the front desk the staff had no knowledge of the premium request (lack of proper communication between ConcertHotels and the Renaissance). The front desk staff was able to accommodate the request however once I showed my itinerary. The room was spacious, clean and comfortable, and the staff was exceptionally professional and helpful. The location can't be beat. Valet parking as mentioned earlier is expensive, but there are nearby self-parking alternatives which are much less expensive if you don't mind parking your own car.

Liked: Location; room; staff; club breakfast.
Disliked: Miscommunication between ConcertHotels and Renaissance.

My stay was very enjoyable...

Liked: The room was exceptional!
Disliked: N/A

Superb

Liked: Check in after 3pm was able to check in at 11am no problem at all , staff really friendly and helpful. Room super big and Clean will stay again.

I booked the room with...

Liked: Nice rooms, modern and up to date.
Disliked: You have to pay for internet and parking.

I was very pleased with...

Liked: The room was very comfortable and relaxing. The breakfast choices were outstanding!
Disliked: N/A

Great views, great service, great...

Liked: This hotel absolutely exceeded my expectations! It was clean, the staff were helpful and kind, and the atmosphere was very welcoming. I would definitely stay here again as it is centrally located in Baltimore!
Disliked: Everything was great! No complaints.

Exceptional

Liked: The beds were so comfortable and everything was clean.
Disliked: The shampoo, conditioner, and soap dispenser in the shower were completely empty.

Everything was great I even...

Liked: Everything was great but the view it was supposed to have a good view
Disliked: The house cleaning staff was supposed to clean room and change towels but they pick up the dirty ones and folded them and put them on my bed

Exceptional

Passable