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The Capitol Hotel Ascend Hotel Collection eee - (855) 304-8562
The Capitol Hotel Ascend Hotel Collection, 440 Asylum Street, Hartford, CT -(855) 304-8562
Area: Hartford - East Hartford
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BOOK ONLINE OR CALL - (855) 304-8562
3.4
HOTEL RATING: 
PLEASANT
3.4 out of 5 (1037 Ratings)
0.4 miles from Hartford centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
This downtown Hartford hotel located next to Bushnell Park and 1 block from Hartford's Union Station. The Capitol Hotel Ascend Hotel Collection features a fitness center business center meeting rooms and free WiFi throughout the property. A complimentary hot breakfast is offered. The Capitol Hotel Ascend Hotel Collection provides a coffee maker in every room. The contemporary style rooms have a desk and arm chair along with cable TV. The Capitol Hotel Ascend Hotel Collection is within 1 mile of Wadsworth Atheneum Museum of Art Mark Twain House & Museum and the University of Connecticut School of Law. Bradley International Airport is 13 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Laundry
` Meeting/Banquet Facilities
` Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Heating
` Fax/photocopying
` WiFi
` Allergy-free room
` Snack bar
` Shared lounge/TV area
` Private parking
` 24-hour security
` Accessible parking
` Facilities for Disabled Guests
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Board games/puzzles
` Parking garage
` Wine/champagne
` Fruits
` Fitness
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Access to health care professionals
` Face masks for guests available
` Minimarket on site
` Parking on site
` Coffee house on site

The Capitol Hotel Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Pleasant (3.4 out of 5)

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5

Exceptional - 5.0 out of 5

Leonard, Leominster, visiting Xfinity Theatre Tue, 16 August 2022

Great place to stay. Close to many attractions. Quiet. Great breakfast.

Disliked: No disappointment.

3

Pleasant - 3.0 out of 5

Mary, Otisville Mon, 16 July 2012

Liked: Cookies in the lobby.
Disliked: Smelled like smoke; vending machine not working.

2.5

Fair - 2.5 out of 5

James Mon, 25 March 2024

We ended the night without...

Liked: The cleaning ladies were very helpful & accommodating. The check in employee was not very helpful. We asked about buying food in the lobby & they dissuaded us. It seemed strange. We then were unable to order due to various issues! I think more precise info could have been provided!The breakfast was excellent!!!
Disliked: We arrived late & barely were able to get a parking spot! The weather really made our decision to stay in the hotel for dinner!

4.5

Wonderful - 4.5 out of 5

Jacob Mon, 25 March 2024

Superb

Liked: Decent location for central hartford activities

2

Disappointing - 2.0 out of 5

Jesus Sun, 24 March 2024

It was okay.

Liked: Some staff walk me upstairs on the elevator. The breakfast. Praise Jesus! Just a friendly reminder Jesus loves you all! Jesus saves! Please feel free to check out www.chick.com
Disliked: I didn't like that the steps we could only go down them not up the steps. They should put a key lock that works for all the floors. I didn't like that the housekeeping didn't clean the room properly. I didn't like that they claim the gym was open at 5:30am, but they kept level 2 lock until 6:00am on weekdays and 7:00am on weekends.

1.5

Poor - 1.5 out of 5

Brandi Thu, 21 March 2024

Room was great, staff will...

Liked: The accommodations were great, I had a great view and the room was clean and always clean when I got back.
Disliked: I would’ve given this place a much higher score, but beware of the front desk people repeatedly charging your card for the room, not just for me but two colleagues I have as well. No one knew what was going on, and when I checked out I was charged AGAIN and when I saw it I called and was hung up on. Called again Monday and was hung up on AGAIN by the manager. Refused to explain what was happening with my account, and repeatedly interrupted and was rude. You guys need to figure out why the two computers you have don’t sync up, you tried multiple times to charge various amounts all through the weekend until there was nothing left in my bank account. Figure out your system and at least admit when you’re wrong and try to fix it!

4

Very Good - 4.0 out of 5

Kenyata Wed, 20 March 2024

Very good

Liked: The breakfast is A1 and the view of the Capitol is beautiful from the 8th floor where I stayed it's also in 15-30min or less walking distance to many restaurants and attractions
Disliked: This is the correct listing and spelling of the location

0.5

Poor - 0.5 out of 5

Barbara Tue, 19 March 2024

I will never stay at...

Liked: The view of the Hartford Capitol was beautiful. It was close to the convention hall.
Disliked: The room was shabby. I expected more in regards to keeping up with modern amenities. The bathroom was an old toilet from my school days with a flush handle and there wasn’t a spot to put your clothes. The toilet was so close to the wall it made it difficult to access the toilet paper. All the outlets in the room didn’t hold the chargers for the electronics. I wouldn’t dare walk without shoes on. The room wasn’t worth what I paid. Oh yes breakfast was included… pitiful.

4.5

Wonderful - 4.5 out of 5

Ron Mon, 18 March 2024

Superb

4.5

Wonderful - 4.5 out of 5

Howard Mon, 18 March 2024

I had a very nice...

Liked: The staff was friendly and helpful. The room was extremely clean.
Disliked: The coffee and breakfast were not very good. For example, they did not have whole wheat bread and had very little oatmeal .

0.5

Poor - 0.5 out of 5

Jaipaul Mon, 18 March 2024

Don't stay there there was...

Disliked: They had bed bugs

5

Exceptional - 5.0 out of 5

Keryn Sun, 17 March 2024

I’ve stayed here a number...

Liked: Staff is always pleasant, love that they have Starbucks coffee in the rooms,and breakfast is good!
Disliked: At night there tends to be a lot of noise in the back, and the elevator breaks down a lot.

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The Capitol Hotel Ascend Hotel Collection 440 Asylum Street, Hartford, CT