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Quality Inn & Suites Palm Island Indoor Waterpark eef - (855) 208-4301
Quality Inn & Suites Palm Island Indoor Waterpark, 8250 Park Road, Batavia, NY -(855) 208-4301
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BOOK ONLINE OR CALL - (855) 208-4301
1.85
HOTEL RATING: 
POOR
1.85 out of 5 (336 Ratings)
1.8 miles from Batavia centre
BOOK ONLINE OR CALL - (855) 208-4301
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Hotel Description
The Quality Inn & Suites Palm Island Indoor Waterpark is less than one mile from Batavia Downs Casino. This Batavia NY hotel is also convenient to many local points of interest like Darien Lake theme park the Jell-O Gallery museum and St. John Fisher College. Located at the gateway to western New York Batavia is just a short drive from major attractions like Niagara Falls and bustling cities like Rochester and Buffalo. This New York hotel offers on-site dining options including Belgustos Restaurant and Chasers Lounge. A number of retailers can be found in the surrounding area. Guests can enjoy the on-site Palm Island Indoor Water Park. Take a slide down our 24-foot water slides. The Paradise Plunge is translucent blue and the LED-lit Crazy Cobra are both guaranteed to give you a rush of adrenaline as you slide out of the tower and land back in the park. The Monsoon Lagoon is the play area filled with smaller slides an activity pool and dumping bucket. Check out the game room arcade and concession area. Overnight packages are available; call the hotel to book your next birthday party or getaway! Hotel water park packages and Darien Lake theme park packages are offered. Contact the hotel for more details. Admission to the indoor park is not included in any rates except a water park package. Guests of this Batavia NY hotel can enjoy amenities like free high-speed Internet access an exercise room and it is a pet-friendly hotel; fees apply. This New York hotel provides business travelers conveniences in our business center like a public computer with Internet access and copy and fax services. With its nine spacious banquet and meeting rooms the hotel is the perfect venue for your next special event. Rest relax and unwind in spacious and elegantly decorated guest rooms that are furnished with coffee makers with free coffee microwaves refrigerators hair dryers curved shower rods irons ironing boards and cable television. Nonsmoking and connecting rooms can be requested. For added convenience this New York hotel has laundry facilities located on the premises. Ample parking is provided and can accommodate most vehicles.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Games Room
` Laundry
` Meeting/Banquet Facilities
` Parking
` Air Conditioning
` 24-Hour Front Desk
` Dry cleaning
` Internet services
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` Fax/photocopying
` WiFi
` Water park
` Wheelchair accessible
` Facilities for Disabled Guests
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Free WiFi
` Lift
` Toilet with grab rails
` Visual aids: Braille
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Parking on site

Quality Inn & Suites Palm Island Indoor Waterpark Guest Reviews

Overall Average Score: 
Poor (1.85 out of 5)

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0.5

Poor - 0.5 out of 5

Jessica Sat, 13 April 2024

Bad

Disliked: Dirty, dilapidated, amenities are overblown.

1.5

Poor - 1.5 out of 5

Susan Sat, 13 April 2024

Never again!

Disliked: The entire facility needs to be overhauled. It looks like it was once a conference center. It has a restaurant that is closed. The water park wasn’t open - there was no water in the pool. Breakfast was coffee, juice and Nutri-grain bars eaten in the lobby. All the furniture was beaten up. We were there for the eclipse, and when we got to totality, the parking lot lights came on, ruining the experience.

4

Very Good - 4.0 out of 5

Frances Fri, 12 April 2024

Very good

Liked: Did not have breakfast there. Staff was exceptionally good. Becky excellent. Housekeeping staff excellent.
Disliked: Facility could use some cosmetic care.

2.5

Fair - 2.5 out of 5

Mellott Thu, 11 April 2024

Passable

2

Disappointing - 2.0 out of 5

Tom Wed, 10 April 2024

Had internet worked dependably, would...

Liked: Location for eclipse! was exceptional. Internet kept turning off! So many stragglers in lobby. No secured, locked doors of premises all day long!?
Disliked: Need to have, consistent, dependable, strong Wi-Fi signal 24/7! Internet kept shutting off all different times during the entirety of my stay!

1

Poor - 1.0 out of 5

Jaclyn Tue, 9 April 2024

Dirty sheets and baby roaches

Liked: Nothing
Disliked: It was dirty and old. Cockroaches and dirty sheets.

2.5

Fair - 2.5 out of 5

Marvin Tue, 2 April 2024

Passable

Liked: Price

0.5

Poor - 0.5 out of 5

Lloyd Thu, 21 March 2024

Bad

Liked: We did not stay due to the hotel was not clean
Disliked: Clean hotel

3

Pleasant - 3.0 out of 5

Kimberley Thu, 21 March 2024

Pleasant

Liked: The interaction with the staff in person was delightful.
Disliked: The wifi was down the entire time. When I asked the front desk, they responded with "well its working on my phone."

3.5

Good - 3.5 out of 5

Ramon Mon, 18 March 2024

Good

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Quality Inn & Suites Palm Island Indoor Waterpark 8250 Park Road, Batavia, NY