I almost turned around and canceled. I was checking in at 3pm and apparently right at shift change. The morning employee was really pleasant and she started checking me in, but turned it over to the oncoming desk clerk. Something went wrong and it didn't keep my signature after running my card for my deposit. It shouldn't have been a big deal and I didn't argue with her about "not having signed it" and I finally did say "I'm sorry I thought I did sign the first time" after swiping my card a second time and getting a rude comment about needing to be sure and sign it this time. She called me deceitful. And I was positive I had signed initially (confirmed with the first clerk when I checked out) and didn't mind having to do it again due to system error. I almost canceled my stay.

Liked: It's location is pretty close to Piedmont Hall.
Disliked: The lady checking me in was extremely rude.

Not much to say - we only stayed one night. Average hotel; the decor was blah but the pillows I really liked.

Liked: Nice staff; clean.
Disliked: The rooms looked kinda blah.

Excellent customer service

Liked: Location
Disliked: None

Exelent

Poor

Liked: Dirty sheets dirty walls dirty headbords only good thing is its 4 minutes from the coliseum
Disliked: Everything and cheaper 150 a night night worth it

Poor

Liked: Dirty sheets dirty walls dirty headbords only good thing is it’s 4 minutes from the coliseum
Disliked: Everything and cheaper 150 a night night worth it

Disappointing

Passable

Liked: The beds were extremally comfortable and the pillows were great, I didn't want to get up. The breakfast was very inviting except that there was not meat just eggs. I especially appreciated the assistance with the waffle iron. All staff was awesome.
Disliked: Just the fact that there was no meat on the breakfast menu. But it was Easter when I visited and I don't know if that is a regular option. No other complaints.

It was average

Liked: The breakfast was good and appreciated The facility itself needed upkeep ,and cleaning , parts of it looked worn
Disliked: Needed upkeep, rugs looked worn, stairwell floors needed cleaning

Exceptional