Disappointing

Liked: Room was updated and clean. Two gentlemen at the desk were nice and welcoming
Disliked: Window in room 108 does not lock as a single traveler this was concerning to me. There was a 'stopper' so the Window could not be opened all the way but it does open enough and I felt unsafe being on the first floor. You need a stick in the Window for extra security

I will continue to stay...

Liked: I love this hotel. The staff is great. The King room with spa tub is exceptional. Have looked in Ft Wayne for a long time for a room like this, and have not found one. The location is convenient and the staff is very accommodating and makes you feel safe.
Disliked: Could have a few more breakfast items. But they do have yogurt, milk and bagels, which is a nice start to the morning.

Stay somewhere else or check...

Liked: Checking out, location.
Disliked: Amenities were missing in action. While I understand it is under new ownership, that shouldn't allow you to charge regular price for a difficult stay. No cable during our stay, no breakfast, and if there was, the room was so sad and depressing I wouldn't have ate there. Pool not filled, no vending. Hallways are drab, easy access into building feels unsafe. Incredibly outdated. The standard corner chair in our room was filthy, absolutely disgusting. Stains on the walls, shower doesn't drain properly, fridge wasn't plugged in upon arrival. Very disappointed in our stay. We were visiting someone in the nearby hospital during our stay, so it made trying to unwind at night difficult. If it wasn't 9pm when we checked in I would have shopped around.

Good

New owners are doing their...

Liked: Friendly & accommodating staff.
Disliked: Windows were missing curtains.

Exceptional

Liked: See the Google and Yelp reviews
Disliked: Nothing

The staff was wonderful but...

Liked: The staff was very friendly and helpful. We were missing a mini fridge and microwave when we checked in, but the staff was quick and kind to get one put in the room.
Disliked: The room was nothing like it was pictured online. The building was undergoing renovations, which is one thing, but our room was probably one of the worst I've ever stayed in. There wasn't anything in the room that wasn't dirty, broken, or missing. We had dirty towels, broken lampshades, and curtains; the floor was filthy, and the jacuzzi had clumps of hair stuck in it. The floor was unfinished, and the trimming was held together with painter's tape. The toilet was broken. Luckily my husband is a handyman by trade so was able to fix this. The shower took 15min to warm up. It did not make for a comfortable stay.

Very good

Exceptional