Quality Inn Centralia Chehalis Guest Reviews
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Davis Fri, 11 August 2023
Good
Liked: The beds and very confortable pillows were heavenly! Front desk staff during check in was very nice. Location was close to Great Wolf Lodge.
Disliked: Breakfast staff left us feeling uncomfortable. She rolled her eyes and shook her head when dry cereal was spilled on the counter. She was told batter for waffle machine was gone but she did not make more although people were still coming into eat, put an emphasis on repeatedly looking at her watch although breakfast time was not over. One of the reasons we chose your motel was because you provided breakfast so the above staff was disappointing.
Davis Fri, 11 August 2023
Good
Liked: The beds and very confortable pillows were heavenly! Front desk staff during check in was very nice. Location was close to Great Wolf Lodge.
Disliked: Breakfast staff left us feeling uncomfortable. She rolled her eyes and shook her head when dry cereal was spilled on the counter. She was told batter for waffle machine was gone but she did not make more although people were still coming into eat, put an emphasis on repeatedly looking at her watch although breakfast time was not over. One of the reasons we chose your motel was because you provided breakfast so the above staff was disappointing.
Howard Mon, 7 August 2023
Disappointing
Liked: The bed was very good. and close to where our class was.
Disliked: the pool was not working, breakfast there was just a waffle maker and cereal and yogurt. every other quality in has bacon or sausage scrambled eggs at least.
Howard Mon, 7 August 2023
Disappointing
Liked: The bed was very good. and close to where our class was.
Disliked: the pool was not working, breakfast there was just a waffle maker and cereal and yogurt. every other quality in has bacon or sausage scrambled eggs at least.
Renate Tue, 25 July 2023
Save your money! Even my...
Disliked: Arrived to a room that upon opening the door was greeted by a heavily bad odor of urine. This previously has been an issue as the management had put plug-in fresheners in the outlets to help remedy the stench. The toilet didn't flush properly and was barely bolted to the floor. The sink didn't drain. The desk chair has ripped and missing pleather fabric. Bathroom floor was overly sticky. After talking to staff to be switched to another room, was told there were no others available. Asked for a discount as we paid nearly $250 and was pretty much told "take it or leave it". With 3 small children, having travelled all day, we had no choice but to stay in the room. Pool was not working. No "Quality Inn" again for this family.
Renate Mon, 24 July 2023
Save your money! Even my small children were disgusted
Disliked: Arrived to a room that upon opening the door was greeted by a heavily bad odor of urine. This previously has been an issue as the management had put plug-in fresheners in the outlets to help remedy the stench. The toilet didn't flush properly and was barely bolted to the floor. The sink didn't drain. The desk chair has ripped and missing pleather fabric. Bathroom floor was overly sticky. After talking to staff to be switched to another room, was told there were no others available. Asked for a discount as we paid nearly $250 and was pretty much told "take it or leave it". With 3 small children, having travelled all day, we had no choice but to stay in the room. Pool was not working. No "Quality Inn" again for this family.
Terry Thu, 20 July 2023
Very good
Terry Thu, 20 July 2023
Very good
Marsha Wed, 19 July 2023
I wouldn't go back.
Liked: The front desk staff was very nice. The breakfast staff and menu was adequate, and replenished regularly. My granddaughter loved the waffle maker.
Disliked: Our reservation was confirmed in March 2023. The hotel did not have our reservation when we arrived. I had to contact booking.com myself to fix the problem. The hotel is on a freeway exit, the room stunk, the first room we got had the toilet in pieces, the key cards did not work twice, there is no elevator for heavy luggage, and the carpet was dirty.
Marsha Wed, 19 July 2023
I wouldn't go back.
Liked: The front desk staff was very nice. The breakfast staff and menu was adequate, and replenished regularly. My granddaughter loved the waffle maker.
Disliked: Our reservation was confirmed in March 2023. The hotel did not have our reservation when we arrived. I had to contact booking.com myself to fix the problem. The hotel is on a freeway exit, the room stunk, the first room we got had the toilet in pieces, the key cards did not work twice, there is no elevator for heavy luggage, and the carpet was dirty.