Nice hotel, great staff but...

Disliked: I’m curious why the architect of this hotel did not create a pedestrian thoroughfare connecting the hotel (second building) to the swimming pool and main lobby? Walking with little kids in swimming gear through a parking lot filled with pickup trucks is awkward and dangerous (not to mention bad planning). There’s more than enough room to accommodate pedestrians. Also, the walkability of the entire area of the hotel is abysmal. While the hotel is great, the car-oriented nature of Courtney is quite bad. Don’t attempt to walk to the grocery store across the street from the hotel!

Exceptional

Liked: Just an amazing hotel

Very good

Very nice hotel for a...

Liked: The room was large and the beds comfortable. Facilities like fridge and coffee machine very welcome. Bathroom very nicely fitted. Room temperature was also easy to control. Hot tub was great and the reception staff were exceptionally friendly and helpful.
Disliked: I hadn't appreciated that there was no restaurant at the hotel. Not a huge issue but would have been good to have been able to purchase some breakfast goods in the hotel.

Always a great stay!

Liked: Our favourite place to stay! Always exceptional and we like the free cookies in the lobby and the river view.
Disliked: Nothing. Everything was great!

Reality didn’t match expectations

Liked: Large bathtub and gas fireplace.
Disliked: Noise. Traffic. Amenities split up in different buildings. Confusing check in. Expected more for price.

Very good

Liked: The heated outdoor pool and hot tub were great.

Exceptional

Very comfortable

Liked: Nice clean close to everything