Exceptional

Very poor

Liked: Only location
Disliked: 1. I asked for the SPA services at the spa reception, but hey told me they don’t know the prices and it’s on the website. On the website there’s no prices. I called to butler service and asked for prices, he told me I don’t know prices but I can transfer you to the spa receptionist. So stupid. 2. Simple request. I asked for the late check out, they told me they “fully booked”. It was easy to check booking.com right at the moment they had a LOT of available rooms. Because it’s was Sunday, nobody stay on Sundays to Monday. Everybody know that. I asked to transfer me to manager, he told me they fully booked, and he gave 1 hour more only after I told him about wrong order at the dinner (they brought regular water instead of sparkling and IT WAS OPEN and filled… and don’t know how to describe it, it’s so stupid, It was filled by regular water from the filter!). And only after that stuff tried to be helpfull. Guys, it’s not work like that. Completely dissatisfied. Never want to have a deal with that property and chain.

This is about as perfect...

Liked: Location, amenities
Disliked: Nothing

Superb

Exceptional

Not privacy

Liked: The room was comfortable
Disliked: The staff was knocking and calling every time because they want me to go out of the hotel and I was supposed to stay until one more night

Exceptional

Liked: Very nice

Exceptional

Exceptional