The room king size was spacious.

Disliked: 7th floor was burning with smoke smell - unbearable once you step out from elevator. Pewwwww.

We were very happy with our stay. Room was clean, though the mattresses could use an updating and would be nice if the rooms had mini bar fridges. I was concerned with the noise level since it is so close to the airport but was not an issue at all. Loved that the hotel is right next to the Galleria Mall and that we could just walk over and only a short drive to the First Niagara Center. Would definitely stay here again.

Liked: Perfect location right next door to the Galleria Mall and only a short drive to First Niagara Center.
Disliked: No bar fridge in the room.

The hotel was nice and close to where son was taking Bar Exam at Buffalo Convention Center. Could have really used a mini fridge for juices and power drinks for studying student.

Liked: Clean; friendly staff; quiet.
Disliked: No mini fridge; no continental breakfast.

The stay at this hotel was great! It was beautiful and the pool area was AWESOME!! The pool was large and very clean. Everyone was very friendly. Free breakfast was very good and they gave you plenty to eat. I would stay again at this hotel again in the beat of a heart!!

Liked: very nice

Exceptional

Exceptional

Exceptional

Great place to stay except...

Liked: Fountain, courtyard, easy check in and check out. Rooms were great
Disliked: The breakfast didn’t have enough options. Sausage looked like liver and tasted bland. Potatoes were too spicy. Wishing there was a microwave, an option for boiled eggs, and more hot food options

Exceptional

Poor

Liked: The location and the pool size
Disliked: The paint was peeling in the bathtub and the room was in need of a good clean (carpets were really dirty) The "breakfast" was ridiculous.The hotel was very noisy and busy. The handicap accessable room, was not any more accessable than any other room.The pool area needed to be cleaned and there were no pool towels provided.

Nice stay, wouldn't say relaxing...

Liked: When first arriving, the desk only found our more expensive reservation because the person I cancelled it with cancelled the incorrect one. In the end, the gentleman at the desk made some adjustments and made it right for us when realizing it was an error on their staff from that point in time. Room was easily accessible and parking was easy!
Disliked: The rooms have no privacy or insulation from noise. We were able to hear everyone in the hall and the TV next door (which they have had turned up to tune our their hall noise). Bathrooms in the room was smaller than most hotels I've been in but it was fine. Was expecting a microwave per original reservation but we managed without it.

Pleasant

Liked: I like the price
Disliked: It's an older hotel that's in the midst of remodeling from the looks of it. It's probably on par with places like Baymont or an older holiday and express. Three Star hotelIf you're reading Google reviews, I think someone just really made a whole hockey team with the parents mad. Those reviews are a little over the top The place is a lot better than that. I read all those reviews after I had booked it so was anxious about it but it turned out to be pretty good.

Lousy stay

Liked: The pool was large for the kids to swim in deep and shallow water. The room was clean
Disliked: The noise at night was awful, kids running up and down screaming in the halls. Kids that were not being watched by parents in the pool jumped on other kids and almost drown them. There is a no smoking policy and the whole floor of the hotel smelled like marijuana. When I told someone they ignored what I said and did nothing. I had to sleep with a towel at the door to make sure my children didn’t get a contact high all night. Our hotel phone was ringing at 2am.