Microtel Inn & Suites By Wyndham Salt Lake City Airport Guest Reviews
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6.0 miles from Salt Lake City centre |
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Jenny Tue, 23 April 2024
Very good
Liked: Satisfactory place close to the airport. Clean, comfy beds. Quiet.Adequate breakfast
Disliked: Front staff were friendly enough but clueless on how to find our reservations.
Jenny Tue, 23 April 2024
Very good
Liked: Satisfactory place close to the airport. Clean, comfy beds. Quiet.Adequate breakfast
Disliked: Front staff were friendly enough but clueless on how to find our reservations.
Jacqueline Mon, 22 April 2024
Pleasant
Liked: Location close to airport
Disliked: When down at 945 am they were cleaning up so didn't get breakfast
Jacqueline Mon, 22 April 2024
Pleasant
Liked: Location close to airport
Disliked: When down at 945 am they were cleaning up so didn't get breakfast
Lucille Sun, 21 April 2024
Utah!
Liked: room was fine. location was good, near airport.
Disliked: There was strong smell of cleaning solutions upon entering the room.
Zachariah Sun, 21 April 2024
Good
Lucille Sun, 21 April 2024
Utah!
Liked: room was fine. location was good, near airport.
Disliked: There was strong smell of cleaning solutions upon entering the room.
Zachariah Sun, 21 April 2024
Good
Meredith Sat, 20 April 2024
Bad
Disliked: I had a horrible experience with my car dying in Wyoming on my way to Salt Lake City and when I called Microtel to ask for an exception to their refund policy, the front desk receptionist told me they could not make an exception for their refund policy because I was not injured in an accident, despite the fact that it was physically impossible for me to arrive to their hotel. I had to then pay for another accomodation that night in Wyoming. This is extremely bad customer service and I am surprised how little compassion and understanding there was for my situation, which just goes to show Microtel is purely business oriented and doesn't actually care about their customers. I would have stayed with Microtel in Cheyenne WY where I was stuck, but because of this extremely unpleasant experience with Microtel I decided to stay with another hotel chain. I will never go to Microtel again and will encourage all of my friends and family to also not give their business to such a place.
Meredith Sat, 20 April 2024
Bad
Disliked: I had a horrible experience with my car dying in Wyoming on my way to Salt Lake City and when I called Microtel to ask for an exception to their refund policy, the front desk receptionist told me they could not make an exception for their refund policy because I was not injured in an accident, despite the fact that it was physically impossible for me to arrive to their hotel. I had to then pay for another accomodation that night in Wyoming. This is extremely bad customer service and I am surprised how little compassion and understanding there was for my situation, which just goes to show Microtel is purely business oriented and doesn't actually care about their customers. I would have stayed with Microtel in Cheyenne WY where I was stuck, but because of this extremely unpleasant experience with Microtel I decided to stay with another hotel chain. I will never go to Microtel again and will encourage all of my friends and family to also not give their business to such a place.