SureStay Hotel by Best Western Christiansburg Blacksburg Guest Reviews
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2.9 miles from Christiansburg centre |
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Tonya Sat, 20 April 2024
Superb
Christopher Wed, 17 April 2024
Horrible Experience. Definitely avoid.
Liked: Nothing. Our entire stay was ruined as Best Western double charged both my card and my fiance card for a room rented for one night. We had originally booked with booking.com as a pay at the property. Two days prior to arriving we switched the card number to my fiancé’s. When we arrived our confirmation stated his card, he gave them his card, he even checked us in without me. Almost five days later I’m now also being charged for the room. The receipt has both our card numbers and I’ve spent half a day calling my bank to dispute the charge and providing them all the evidence because Best Western insist they see only one charge when we have receipts showing two. Never staying at this property again and wouldn’t recommend it as they steal credit card information. I never gave them my card, we weren’t even supposed to pay at the property. Calling corporate and getting in touch with Booking.com.
Disliked: Nothing. Our entire stay was ruined as Best Western double charged both my card and my fiance card for a room rented for one night. We had originally booked with booking.com as a pay at the property. Two days prior to arriving we switched the card number to my fiancé’s. When we arrived our confirmation stated his card, he gave them his card, he even checked us in without me. Almost five days later I’m now also being charged for the room. The receipt has both our card numbers and I’ve spent half a day calling my bank to dispute the charge and providing them all the evidence because Best Western insist they see only one charge when we have receipts showing two. Never staying at this property again and wouldn’t recommend it as they steal credit card information. I never gave them my card, we weren’t even supposed to pay at the property. Calling corporate and getting in touch with Booking.com.
Volodymyr Tue, 16 April 2024
Superb
Anett Mon, 15 April 2024
Passable
Djerdj Thu, 11 April 2024
Very poor
Barbara Mon, 8 April 2024
It was a pleasant, satisfactory...
Liked: Clean, comfortable, friendly
Disliked: Heater is quite loud.
Sandy Tue, 2 April 2024
Exceptional
Liked: It was a very nice and roomy clean and comfortable with a good rate
Raymon Mon, 1 April 2024
I enjoyed the football clinic....
Liked: The location to the college
Disliked: The room was too small for 155.00
Jeanne Mon, 1 April 2024
Served our need.
Liked: The Staff were very friendly and helpful. The breakfast had a good variety. Bed was comfortable.
Disliked: The rooms were very small for the cost.
Joanie Sun, 31 March 2024
Our high school robotics team...
Liked: The staff were helpful and accommodating
Disliked: I was pleased with everything