Cincinnati Marriott At Rivercenter Guest Reviews
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|0.7 miles from Covington centre|
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Wendy, Harrodsburg Sun, 28 June 2015
Liked: Bed was great; employees were very friendly; elevator was fast; parking was convenient; easy shuttle access to North KY and Cincinnati. We had a great stay. I would definitely stay here again.
Philip , Washington, DC Mon, 23 February 2015
Wow! This was probably the best hotel stay I have ever experienced. From the moment I drove into the front and was met by valet parking, to the moment I checked out, everyone was super attentive to everything I needed. I was made to feel like a celebrity the entire time I was there. I loved everything about this place - would highly recommend it, and will definitely stay there again!
Joseph, Social Circle Wed, 2 October 2013
We can't wait to return for another visit to Cincinnati and stay at the Marriott Downtown River Center.
Liked: The view from our room was amazing and the staff was friendly and helpful!
Dawn, Dayton Thu, 10 January 2013
Liked: Parking was easy; staff was so friendly and helpful; price was good.
Disliked: The cleaning staff did not clean the tub well enough - there was a hair left in the tub!
Elaine Wed, 15 June 2016
Liked: Front desk staff friendly. Bed was comfy. Rooms clean. Great view. Breakfast on Sunday was really good.
Disliked: Halls smelled like mildew. Tired looking. Stayed here about 5 yrs ago and it was really nice. Even had iced water with fruit in the lobby. Not now. There was a wedding reception the night before and things were not picked up in areas of hotel. Cloth napkin near elevator on lobby floor. Beer bottle near fire pit outside at breakfast. Was visible and close to door to go in and out.
Beth Tue, 14 June 2016
Liked: Front desk staff were awesome
Disliked: Nothing I didn't like
Jennifer Tue, 14 June 2016
Liked: The hotel is very nice and in a great location! There is a trolly stop literally outside of the valet area which will take you over to the Cincinnati side of the river to catch a baseball or football game for only $1 per person. No car needed when staying here unless you plan on venturing out further.
Disliked: The beds are only full size which makes it a little more uncomfortable for adults who are traveling with children, others and are sharing the room. My husband and I still slept well, just a bit closer than we're used to from our queen size bed at home. Also, the bathrooms could use an upgrade soon...really just the shower/tub though.
Terry Mon, 13 June 2016
Liked: Staff offered driving instructions to locate Hotel - extremely helpful. Breakfast was very tasty - good selection. No complaints on anything.
Jason Wed, 8 June 2016
Disliked: No fridge in the room
Brad Wed, 8 June 2016
Liked: Parking was easy.
They made amazing coffee at the bar. The bar tender had to rush off and help a guest or staff member with something (Mid afternoon, I was the only one in the bar) and rather than make me wait for him to come back he gave me the coffee on the house. Customers remember gestures like that.
The staff was polite. Really interesting location and area. Was surprised the area wasn't more crowded, but it made my life easier.
Disliked: The staff at the front desk was very confused about our three rooms (three of us travelling for business) and kept on trying to put two of us together and keep the one room empty. It had something to do with what their computer system was telling them to do, but it made not sense. Ultimately I think it was because our client booked through Orbitz or Hotels.com or something. I'm guessing your systems don't speak well to each other. The elevator system was a little confusing at first, coming up from the parking garage and having to get off and find another elevator, but it wasn't a huge deal.
Lewis Tue, 31 May 2016
Liked: The River views.
Disliked: The room did not have a microwave.
Jon Tue, 31 May 2016
Liked: Very friendly service
John Tue, 31 May 2016
Liked: The breakfast in the restaurant 10 West was great. The building was beautiful and the location and service was great.
Disliked: The atrium amplified the bar noise which made sleeping for my wife difficult.
Jeremy Fri, 27 May 2016
Liked: I was charged twice for my room. When all three rooms I booked were paid for.
Disliked: I would like my money put back on my card.