Very good

Liked: clean and no homeless near hotel
Disliked: i didnt realize i was in a privately owned room. no one asked if i needed anything.

Fantastic option away from the...

Liked: Great location near Ala Moana mall and the beach. Walking distance to a lot of food and shopping options.

Excellent !

Liked: location, room,beach.RESTAURANTS !!!!
Disliked: nothing everything was great !

I will book directly with...

Liked: The actual hotel and it's staff.
Disliked: The hotel staff couldn't do much to help me due to this being a private unit. The coffee pot hadn't been cleaned in months. The ceiling around the sprinkler & lights crumbles every time the door closes, causing a mess on the floor and there was no housekeeping.

Dirty room!!!

Liked: The ala Moana hotel was really nice however, the room not so much.
Disliked: The room was not as expected. The pictures on the site is not even close. Booked a room with a balcony and had only a sliding glass door. Booked a room with an ocean view and had a parking garage 0/10 would not book again!!

Staff response time was slow,...

Liked: Location was good. The pool area was reasonable as well!
Disliked: Where do I start? Firstly, it took a while for staff to handle certain problems.(1) the hair dryer didn't work and it took them almost two days to replace it.(2) they charged extra for housekeeping and only had one extra set of towels for a week-long stay.(3) the bathroom/shower hadn't been cleaned properly and there was still an half-empty bottle of shampoo and used soap in the shower when we got into the room.

Pleasant

Nightmare!

Liked: The hotel however I was mislead with room size one bed rather than 2 as I reserved. No cleaning services, no towel services.It was a nightmare. Could not contact anyone at LSI don’t even know who they are
Disliked: The property itself was good. However was treated like an outsider, hotel staff rude and not helpful being that it was a room that is privately owned which I did not know ahead of time.

Good, not great due problem...

Liked: Great location
Disliked: Requested and received confirmation for 2 beds. Room had 1 bed, no other rooms available. Very uncomfortable as I had to sleep on the floor due other family member used the bed. Also, lobby to parking garage was not working. Had to stop at valet to let family member off as she could not do the stairs, then went to park car in the garage. Very inconvenient.