Le St-Martin Hotel Centre-ville - Hotel Particulier Guest Reviews
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0.7 miles from Montreal centre |
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Ronald Mon, 25 March 2024
Delightful
Liked: Everything in the room far exceeded my expectations.
Disliked: I found it very odd that the bathroom was separated by shutters. My spouse who is now deceased would not have likes this. It certainly takes away full privacy.
A Mon, 25 March 2024
A very enjoyable stay.
Liked: Room was very clean, bed was comfortable, the TV was great, the front desk staff were very friendly and helpful, as was the concierge. Walking distance to the Bell Center (we were there for the figure skating). Great restaurants nearby.
Disliked: Nothing that I can think of.
Judy Sun, 24 March 2024
Very disappointed pool was closed!!!
Disliked: Well it was our anniversary weekend. We came 5 hours by train. We had seen the listing on Booking dot com and the first thing shown is the all season lovely outdoor pool. Enticing! So we booked it for that purpose alone, the outdoor dipping pool. We could have easily booked another hotel with an outdoor pool had we known the pool was closed at the time we booked Le St. Martin or even if given the heads up before arriving. There were rooms available at the others when I booked (cheaper rates too) but I chose this one because of that pool. To find out it was closed was very upsetting. They said it had been closed for a bit and had no idea when it would be reopened. They should have told us. At the desk they said they didn't tell us ahead of time because we had booked on Booking.com. Also they never even let us know at check-in. We actually went to the pool an hour or so after check in and saw it was closed and then went to the desk. When I went onto the actual webpage for the hotel while we were in that hotel room it showed the pool and did not specify that it was down. There was no notification. Terrible! We tried to rebook for our second night at the beautiful Bonaventure (where we usually go when in Montreal, but decided to stay elsewhere this time and that's why we booked Le St. Martin) but sadly Bonaventure was fully booked. Also the room was VERY TINY!!! And the view was just into a window across the street. Another tacky thing was their price list. You could buy the velvet blow dryer bag for $45. The blow dryer was $100, robe $110, alarm clock $180. I guess it is a theft deterrent but certainly very tacky. Had the pool been opened I wouldn't have even noticed the other issues.
Elisabeth Sun, 24 March 2024
Exceptional
Liked: Everyone was kind and professional. Our room was very nice and clean. The Valet service was great! They upgraded our room and we were able to check in early!! We so appreciated everyone who made our stay wonderful.
Flauder Sat, 23 March 2024
Very good
Danielle Sat, 23 March 2024
Pleasant
Liked: Rooms were comfortable, good location.
Disliked: I booked this hotel excited about the amenities and the outdoor pool. They tell you the restaurant and poolAre closed but hope to be open “the next day” only to find out they were both closed indefinitely. Be upfront about it and take it off your site so people can choose the most cost effective place for their stay especially with zero amenities.
Ilona Fri, 22 March 2024
Exceptional
Denys Thu, 21 March 2024
Superb
Odette Wed, 20 March 2024
i would definetely go and...
Liked: room very comfy and neat. Bed was great, i slept like a baby.as for the location, just perfect you are near everything , shopping street , metro station
Disliked: i bumped, well not only i but my husband as well, several times on the corner of the boxspring. i think you should put protection to prevent for it to happen.2) the ac ventilation was quite noisy, during the day it doesnt bother at all but when the system stops suddenly and restarts it kinda interrupt the sleep
Martine Tue, 19 March 2024
Excellent value for money! Beautiful...
Liked: We had an amazing room with shower and deep soaking tub. The room was beautiful and comfortable! Breakfast was very good and reasonably priced. It was our second stay at this hotel and it is now our go-to when in Montreal.
Disliked: It is unfortunate that the bar and restaurant closed. We hope that a new business will offer services in the future. There are many restaurants nearby but it is nice to enjoy a drink on premise.