La Playa Beach & Golf Resort a Noble House Resort Guest Reviews
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8.5 miles from Naples centre |
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Vicky Sat, 16 March 2024
Good location, but it is...
Liked: Location is good, as it is on the beach. The hotel was easy to find and get to from the airport. We enjoyed the breakfast at the hotel that looked out to the beach. Restaurant on site is excellent. We had an excellent NY dinner there. The concierge was excellent and made great restaurants' recommendation in Naples.
Disliked: The staff was not helpful and did not seem to care. We misplaced a brown shirt, and when asked the front desk, the guy pulled out a gray jacket. I am not colorblind and know the difference between a shirt and a jacket. The beach and pool staff were probably overworked and understaffed. Did not get our chairs set up several times. Complained to the supervisor and received better service later. But for a first rated hotel, services were expected. Otherwise, what were we paying for?
Lynn Fri, 23 February 2024
Good
Liked: Food, room, and beach access was wonderful
Disliked: That the gym was closed.
Vicky Thu, 4 January 2024
Will not return to this...
Liked: The beach is beautiful and the room is comfortable. Food is good at the restaurant. Spent New Year Eve at the restaurant and they did a good job.
Disliked: Mo in in the restaurant and Diane at the concierge were great. The rest of the staff is indifference. Took a long time for the crib to be delivered to the room the first day even though the room confirmation stated that the crib was ordered. The housekeeping skipped cleaning one day. Beach and pool staff were not helpful. When asked the front desk about a misplaced brown shirt, he pulled out a grey jacket and asked me if that was my shirt. I am not color blind and don't know if he is.The services were not consistent and spotty. We paid a lot of money to enjoy the beach, golf and spa. Did not believe the cost equaled to the value.
Toni Tue, 26 December 2023
Relaxing stay with room for...
Liked: Firstly, I must commend the exceptional beach view room that instantly transported me to a state of relaxation and allowed me to connect with the mesmerizing beauty of the Mexican Gulf. The friendly, professional, and well-trained Front of House team also contributed positively to my stay, providing a warm and welcoming atmosphere.On a positive note, the yoga sessions on the green in front of the beach were delightful and added value to my stay. The breathtaking sunset view was a highlight, although I found it necessary to secure a booking for the best seat in advance.
Disliked: Despite the hefty cost of the accommodation, I was surprised that breakfast was not included in the package and neither were the bottle of water in the room. Compared to other world-class hotels, I reckon this should be complementary. Additionally, I found the breakfast menu to be average, with limited options and notably high prices for simple items such as a decent pan au chocolate. I felt there was room for an exceptional continental buffet. Furthermore, the price of wine was unexpectedly high for what was offered, and while the food was decent, the ceviche was overly sour for my taste. I also feel that the high cost of certain food and drink items was not reflective of the quality.
Richard Fri, 10 November 2023
Overly priced for what really...
Liked: Location is fantastic
Disliked: Poorly organised
Verified Hotel Guest Tue, 31 October 2023
Liked: The location is beautiful.
Disliked: Construction and renovations going on. They did not work on the weekend other than Friday morning which was unpleasant to listen to.
Redmond Wed, 4 October 2023
Very good
Redmond Wed, 4 October 2023
Very good
Leandro Fri, 22 September 2023
Perfect
Leandro Fri, 22 September 2023
Exceptional