Holiday Inn Express St. Louis Arpt - Maryland Hgts Guest Reviews
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Write a review
Jeanne K, Winona Sun, 19 June 2022
Liked: Location to St Louis Music Park.
Disliked: Rooms were dirty; the toilet handle gets stuck; no hot water at the bathroom sink; no shuttle service to the venue ( it advertised they did); ice machine on my floor not working; poor attitude at the desk. I spent 220.00 for the room - total rip-off! Won't go back.
Anita, Berryville, visiting Hollywood Casino Amphitheatre Tue, 9 August 2016
Easy to find and close to Hollywood Casino Amphitheater. Free shuttle was very convenient. Good hotel for the money.
Liked: Close to amphitheater.
Marta, Winchester, visiting Hollywood Casino Amphitheatre Mon, 26 August 2013
I would stay there again. Very competitive price and proximity to Verizon Wireless Ampitheater was great. The shuttle was running very slowly, so we walked, but it wasn't that far.
Liked: Beds were very comfortable; staff was nice; room and bathroom were clean.
Disliked: Room keys didn't work; air conditioner filter very dirty (we cleaned them).
Paula H, Peoria, Illinois, visiting Hollywood Casino Amphitheatre Sat, 3 August 2013
We called the hotel that afternoon to let them know we were going to be checking in late. We checked in after the Maroon 5 concert (about 11pm). There was no one at the front desk - just a note that said "Will return in 5 minutes". After waiting for 20 minutes, a young man showed up. When I said I wanted to check in, he took my name and reservation number (2 rooms with 2 double beds in each room) and handed me 4 keys! He said they only had king beds left (even after we called to say we were checking in late) and then proceeded to give us 4 rooms with a king bed in each room! If that wasn't bad enough, when we went to one of the rooms, we opened the door (room 324) to find beer bottles on the floor, 6 beers in the fridge, covers and pillows all over the bed in a heap, towels all over the floor and bathroom, urine in the toilet and the sign-out bill on the floor! DISGUSTING! This hotel should be condemned.
Liked: Close to the Verizon Wireless Amphitheater in Maryland Heights.
Disliked: This is a horrible hotel with even worse customer service. Stay away!
Melissa D, Branson, MO Sat, 30 July 2011
We had booked the hotel for a concert at the Verizon Wireless Amphitheater and this was one of the closest hotels to the venue. The rooms were large and very clean. They had all the in-room amenities that we needed - fridge, microwave and coffee maker. They also had a free shuttle that took us to the venue and back, which was so convenient. The hotel staff were so helpful and friendly beginning to end. I would definitely stay here again!
Liked: Was an Excellent stay!