The Royal Sonesta Kaua'i Resort Lihue Guest Reviews
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1.8 miles from Lihue centre |
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Ivo Mon, 22 April 2024
Superb
Sebastian Wed, 17 April 2024
cauchemardesque
Liked: poor service feels like a factory, no personal or human touch. nothing complimentary: not even water(7$per bottle), no kettle, no bathrobe, no slippers, no room service at night, no toothbrush glass, two paper cups for 2 queen beds, only 2 teabags, nothing in the fridge(even payable)….and the most incredible: 32$ for a breakfast “buffet”(only 4 items!) and a charge for more than one cup of hot water for the room!!!!to say the least: an overall very unpleasant experience for almost 700$ a night!on top of all that, the swimming pool was not even usable
Disliked: poor service feels like a factory, no personal or human touch. nothing complimentary: not even water(7$per bottle), no kettle, no bathrobe, no slippers, no room service at night, no toothbrush glass, two paper cups for 2 queen beds, only 2 teabags, nothing in the fridge(even payable)….and the most incredible: 32$ for a breakfast “buffet”(only 4 items!) and a charge for more than one cup of hot water for the room!!!!to say the least: an overall very unpleasant experience for almost 700$ a night!on top of all that, the swimming pool was not even usable
Bert Sun, 17 March 2024
Superb
Liked: The resort was very nice. Great pools with plenty of chairs. The beach was extremely nice and clean.
Disliked: There is no social life for singles. Everything closes down at 9 pm
Ronald Sun, 10 March 2024
Overall, it was relaxing stay,...
Liked: Had breakfast, off the facility. Like the access to the ocean and the pool. Service was very accommodating. Enjoyed their new sushi bar. Very good.!
Disliked: Checking in they didn’t communicate our needs as well as they should have. No accommodation to travel agents checking out the facility may not use the facility in the future for my clients.
Gary Sun, 10 March 2024
Very good
Liked: Breakfast was good. Staff was good.
Jovitha Tue, 20 February 2024
Exceptional
Hamid Thu, 1 February 2024
Exceptional
Liked: Landscape
Disliked: Did not clean room everyday
Richard Thu, 1 February 2024
Lovely resort, remarkable value
Liked: Pool and beach setting are wonderful, great range of restaurants both in resort and very close by. Staff are lovely, attentive but no pressure
Disliked: Not much to grumble about. There is some construction but it is quiet and discrete. Room service every other day but if you ask they'll restock or similar inbetween.
Archana Sat, 30 December 2023
Exceptional
Michelle Fri, 22 December 2023
Very good