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JW Marriott Houston eeeef - (855) 271-6236
JW Marriott Houston, 5150 Westheimer Road, Houston, TX -(855) 271-6236
Area: Houston Galleria
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BOOK ONLINE OR CALL - (855) 271-6236
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (417 Ratings)
6.4 miles from Houston centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
Located one block from The Galleria shopping area JW Marriott Houston by the Galleria features a large outdoor pool area and 2 restaurants. It offers modern accommodations with free WiFi. The rooms at JW Marriott Houston by the Galleria are contemporary decorated and have a separate living area with flat-screen TV. Amenities include a tea/coffee maker ironing facilities and a refrigerator. Guests can work out at the fitness center that comes with cardio equipment and free weights. For relaxation the hotel features an indoor/outdoor connected pool. The JW Marriott Houston by the Galleria has restaurants open for breakfast lunch and dinner. South Coast Restaurant serves a American orientated menu. The hotel is 2 mi away from Memorial Park and 5 mi from Houston's Museum District. NRG Stadium is 5 mi from the hotel.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Restaurant
` Swimming Pool
` Meeting/Banquet Facilities
` Parking
` Valet Parking
` Room Service
` Tennis Court
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Soundproof rooms
` Non-smoking throughout
` ATM/cash machine on site
` Trouser press
` Vending machine (snacks)
` Breakfast in the room
` Ironing service
` Hiking
` Cycling
` Bowling
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Sun terrace
` Outdoor pool (all year)
` Indoor pool (all year)
` Shared lounge/TV area
` Wheelchair accessible
` indoor pool
` outdoor pool
` car hire
` Accessible parking
` Facilities for Disabled Guests
` Heated pool
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` Business centre
` Fitness centre
` Lift
` Paid WiFi
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Wine/champagne
` Auditory guidance
` Outdoor furniture
` Fitness
` Sun loungers or beach chairs
` Key card access
` Security alarm
` Smoke alarms
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Minimarket on site
` Parking on site
` Coffee house on site

JW Marriott Houston Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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3

Pleasant - 3.0 out of 5

Millie, Brooklyn Mon, 14 September 2015

Nice room and good customer service. I was just a bit disappointed that the room didn't have a robe given that it is JW Marriott and there was an issue with the shower body. However, they quickly sent us robes and an engineer to fix the problem. I had left something in the room and reported it to lost and found. I was told that they would check and give me a call back. I still haven't heard from them.

4.5

Wonderful - 4.5 out of 5

Cassandra Mon, 4 March 2024

Located downtown across from the...

Liked: Close to where I needed to be during the my stay
Disliked: Last morning of our stay we had no hot water for our shower.

2

Disappointing - 2.0 out of 5

Loganflatt Mon, 5 February 2024

Great staff but disappointing physical...

Liked: The staff here were very good to excellent.
Disliked: I had read some negative reviews about this property before my trip so I was ready to notice things. Generally speaking, most of the criticisms were correct. The physical property is not worthy of the JW Marriott brand. You can hear almost everything from neighboring rooms, especially people peeing and then flushing their toilets. The sounds of people talking in the hallway comes right into your room. The fit and finish of the bathroom was not of sufficient luxury quality to be worthy of the JW Marriott brand. The pool and its surrounding enclosure was severely dated and in need of painting. This building in no way compares to the quality of the JW Marriott in Austin. If you're expecting similar JW Marriott quality in Houston, you're not going to get it. This property should just be a normal Marriott-brand hotel, not a JW Marriott hotel. To get to JW Marriott quality, this property needs a long overdue renovation from top to bottom. We won't be returning to this property until that renovation is completed.

5

Exceptional - 5.0 out of 5

Rougeau Mon, 5 February 2024

Exceptional

2

Disappointing - 2.0 out of 5

Xu Sun, 4 February 2024

Disappointing

5

Exceptional - 5.0 out of 5

Cassidy Thu, 1 February 2024

Exceptional

Liked: The valet was amazing Luis and David did an excellent job taking cane of us! The front desk always went above and beyond for any of our needs!

4.5

Wonderful - 4.5 out of 5

Trevor Wed, 27 December 2023

good overall

Liked: clean
Disliked: nothing

0.5

Poor - 0.5 out of 5

Deborah Fri, 8 December 2023

Bad

Disliked: The staff need to be trained on racial biases and racial profiling I’ve never had a issue with race until this Texas visit

0.5

Poor - 0.5 out of 5

Ashley Sun, 3 December 2023

Bad

4

Very Good - 4.0 out of 5

Gamzat Sat, 25 November 2023

Very good

4.5

Wonderful - 4.5 out of 5

Sweta Thu, 23 November 2023

Superb

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JW Marriott Houston 5150 Westheimer Road, Houston, TX