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JW Marriott Grand Rapids eeee - (855) 266-7297
JW Marriott Grand Rapids, 235 Louis Street Nw, Grand Rapids, MI -(855) 266-7297
Area: Grand Rapids
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BOOK ONLINE OR CALL - (855) 266-7297
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (437 Ratings)
0.3 miles from Grand Rapids centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
This hotel features an indoor swimming pool and fitness center in the heart of downtown Grand Rapids. Modern amenities in each room include cable TV and an iPod docking station. The spacious accommodations is fitted with chic furnishings. Luxury bathroom amenities are offered in each elegant marble bathroom. Room service is available upon request at JW Marriott Grand Rapids while drinks and refreshments can be enjoyed at our hotel bar. Our on-site restaurant Margaux serves french-inspired cuisine daily for breakfast and dinner. Starbucks is onsite offering a variety of refreshing beverages and snacks Gerald R Ford Airport is a 15-minute drive away. Public parking is provided by Grand Rapids JW Marriott for a fee. Valet available upon request.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` bathrobes
` Wheelchair accessible
` On-site parking
` indoor pool
` Poolside bar
` telephone
` alarm clock
` kitchenware
` 24-hour security
` Accessible parking
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` Shops on site
` Light therapy
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Scale
` Contactless check-in/out
` Food delivery
` Electronic room key
` Main entrance
` Audible alarm
` balcony/terrace
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to spa
` Accessible route to the registration desk available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Hearing accessible room and/or kit available
` Hot tub/Whirlpool
` Kid-friendly dinning
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Separate shower/bathtub
` Accessible route to fitness center
` Spa services
` Spa/sauna
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Accessible toilet
` Cleaning products available
` Accessible bathtub available
` Accessible shower available
` Parking available (charges may apply)
` Valet parking (charges may apply)

JW Marriott Grand Rapids Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Felecia, Taylor Tue, 28 April 2015

The hotel was very clean and I absolutely love, love, LOVED the shower, bed, and pillows. The closet space was awesome as well. The whole set-up and details for guests were spot on! Besides a few issues, I would gladly visit again.

Liked: Besides the knocking noise and being inconvenienced, it was peaceful for the remainder of our stay. I received a surprise bottle of champagne from the hotel congratulating me for graduating - awesome! Excellent views of the water, bridge, and city lights. I loved the live band!
Disliked: Loud knocking noise in walls when water was turned on by guests above or next door. I was promised a phone call when my daughter's room was cleaned upon her arrival and I never got that call. We were waiting for hours and had to go back to the front desk, only to find out someone dropped the ball. Next day I ordered my breakfast and it arrived cold - tasted good but it would have been more enjoyable if it was the right temperature.

2

Disappointing - 2.0 out of 5

Cynthia Mon, 11 March 2024

Not worth the money

Liked: The customer service the first night was great. The room service was phenomenal, but a tad pricey. The water pressure was great in the shower.
Disliked: The room was dirty: unknown stains on the mattress, trash under the desk and side tables, and mold in the shower. They beds are very uncomfortable, with springs poking you when you laid down.

5

Exceptional - 5.0 out of 5

Trouble Sun, 3 March 2024

Exceptional

3.5

Good - 3.5 out of 5

Cheryl Mon, 26 February 2024

Good

Liked: The staff were amazing
Disliked: The rooms need to be updated.

5

Exceptional - 5.0 out of 5

Autumn Mon, 26 February 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Autumn Mon, 26 February 2024

Superb

Liked: Clean

5

Exceptional - 5.0 out of 5

Kevin Sun, 28 January 2024

Exceptional

Liked: Style, staff
Disliked: Robe's could be softer.

5

Exceptional - 5.0 out of 5

Lianet Tue, 23 January 2024

10/10 Views, Service and Staff

Liked: Wonderful stay. Wonderful views. We went to celebrate our honeymoon and got champagne, truffles, vale, and breakfast on the house. They have created a luxury environment, so guests feel the staff really cares about us and our experience. I would love to come back. Top-notch
Disliked: I didn't get the corner suite I asked for. Their main restaurant, Margaux, is regularly busy, so even if you are staying at the hotel, you will need to make reservations to confirm availability. When I got my massage at seraphina the service was great as well as the facilities but I was never able to review and add tip by myself, I was asked instead, I felt I was put on the spot unfortunately.

4

Very Good - 4.0 out of 5

Jessie&carmen Sat, 6 January 2024

Charged extra

Liked: It was beautiful. The location was
Disliked: I was charged an extra 150$ after we checked out. I'm not sure why.

4

Very Good - 4.0 out of 5

Jessie&carmen Sat, 6 January 2024

Charged extra

Liked: It was beautiful. The location was
Disliked: I was charged an extra 150$ after we checked out. I'm not sure why.

5

Exceptional - 5.0 out of 5

Ginna Wed, 3 January 2024

Perfect

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JW Marriott Grand Rapids 235 Louis Street Nw, Grand Rapids, MI