JW Marriott Austin Guest Reviews
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0.3 miles from Austin centre |
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Vicki Wed, 6 March 2024
Superb
Liked: The bar service was excellent; friendly and engaging members
Martha Sun, 3 March 2024
Exceptional
Cynthia Sat, 2 March 2024
I was disappointed because the...
Liked: Location and cleanliness.
Disliked: Had a reservation but when I arrived, was told no vacancies for king bed unless I upgrade. Gave us a queen bed. I looked online while in room to notice there was currently king bed being advertised.Went back to check in and manager found a king bed for us so we changed room.Refrigerator in room was dirty and looked banged up from outside.Valet took 62 minutes to bring our vehicle. When manager Scott Blalock (wonderful gentleman who instantly handled issue) found out, he removed the fee but we waited and asked 3 times for vehicle and were told it was at another garage so that was the issue. Valet process should be reviewed.
Jean Thu, 22 February 2024
Exceptional
Donna Tue, 20 February 2024
Had a wonderful experience, thank...
Liked: The space, shower and the view
Disliked: Nothing
Martha Mon, 25 December 2023
Very good
Disliked: We asked for bell cart in the morning. 30 minute wait n two calls and still no one showed up. We had to go down n get our own cart.
Martha Mon, 25 December 2023
Very good
Liked: ❤️
Disliked: We asked for bell cart in the morning. 30 minute wait n two calls and still no one showed up. We had to go down n get our own cart.
William Tue, 5 December 2023
Exceptional
William Mon, 4 December 2023
Perfect
Connie Sat, 11 November 2023
Exceptional