Hyatt Place Washington DC/Us Capitol Guest Reviews
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1.8 miles from Washington centre |
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Shannon, Winchester, visiting 9:30 Club Fri, 5 October 2018
Hotel was good as long as you stay inside and never come outside for anything. And don't order room service.
Liked: Room was clean; view at night through large window was pretty; employee's were pleasant.
Disliked: Inside hotel was OK, but outside was a different story. Bad area, rats running around outside of hotel. I was standing outside and one ran over my foot. Food was expensive and not very good.
Penny Tue, 26 March 2024
Came to visit the Mall...
Liked: Comfort
Disliked: Maybe better outdoor smokingfacilities
Candice Sat, 23 March 2024
Good
Liked: The price was good.
Disliked: I did not like that when I got there they said they would be holding an extra $200 that will be returned after my stay. What if I didn’t have that to hold? The whole purpose I booked there was for the price. Also don’t like that there’s no parking garage but valet for 55 a night
Adriana Wed, 20 March 2024
It was good
Liked: The service and location
Disliked: Breakfast was okay but they could have more variety of food.
Josh Mon, 18 March 2024
Bad
Liked: Breakfast was great.
Disliked: Staff were not compassionate. Power went outfor 1.5 hrs, wife got stuck on elevator. Cpap wouldn’t work without electricity. When I asked for some kind of compensation they just said no, not our fault. Well it wasn’t my fault either. They had written a letter when we checked in stating there was construction and that there would be power outages from 12-5am. We arrived at 11pm and couldn’t just book another hotel last minute so we just had to deal with it.
Anisha Mon, 18 March 2024
Passable
Deja Fri, 15 March 2024
Exceptional
Marcus Thu, 14 March 2024
I still haven’t received my...
Cherice Wed, 13 March 2024
Overpriced for what it is
Liked: The location and fact that the room could sleep 5 with the extra couch was a plus. Any hotel staff we interacted with was friendly.
Disliked: The hotel is dated and a little tired. Several of our bedding items were stained, the towels are old and scratchy and the pillows were flat and barely there. Our room was clean-ish. But there was gathered dust and dirt in areas that indicate the person cleaning goes around corners and doorways but doesn’t go back to hit the spots where the vacuum doesn’t easily pick it up. The front desk seemed understaffed with only one person there to do everything - check in, get sheets for the pull out bed, answer the phones etc. I waited almost 20 min to get sheets for the pull out bed. I also found something to be desired with the parking set up. Having only a $55 per night parking option seems astronomical. For the price per night, we’d choose to stay farther away next time for better accommodations. Also, the breakfast was just OK - my teenage sons didn’t even want to eat there! And they’re hungry all the time.
Carmen Wed, 13 March 2024
Disappointing!!!
Liked: The breakfast and location was good
Disliked: Our air conditioner was broken and it’s was 80 degrees in the room. They “fixed” it and it was again 80 degrees when we woke up the second day. It was a horrible night of sleep! No compensation offered when we complained.
Nete Tue, 12 March 2024
Disappointing
Liked: location
Disliked: The air conditioning was left running continuously despite my request to turn it off, knowing that I don't tolerate it well. I felt let down by their response to my complaint regarding the air conditioning. As a result, I couldn't sleep at all.