Hyatt Place Richmond/Innsbrook Guest Reviews
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6.2 miles from Glen Allen centre |
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Lashona Wed, 3 April 2024
Ok
Disliked: I believe I paid to much to be at the end of the hallway near the stairs and the housekeeping closet
Baldwin Tue, 2 April 2024
We enjoyed our stay, but...
Liked: Very clean. Quiet. Good location.
Disliked: Cracked tile in shower. Low water pressure.
Danielle Tue, 26 March 2024
9:00 P.M. Curfew
Liked: Location was okay.
Disliked: You can not sit on the lobby after 9:00 P.M. Had I known, I would not have stayed here. This information was not provided to me before hand.
Pamela Sun, 24 March 2024
Exceptional
Nickolas Wed, 13 March 2024
Superb
Jonathan Mon, 11 March 2024
Very good
Verified Hotel Guest Tue, 5 March 2024
This guest did not leave comments about this hotel.
Verified Hotel Guest Tue, 5 March 2024
This guest did not leave comments about this hotel.
Michelle Thu, 29 February 2024
Worst customer service from the...
Liked: Location
Disliked: Staff on duty that night was so rude. I asked for 2 towels and she rudely said, " are you going to put it on the floor?!" I was like no, theres 4 of us and we only have 3 in room. She did give it to me but not without being so rude and she argued with my husband about it as well, and said " what's your room #? And my husband said whats ur name and she said " no ! I wont give you my name since you dont want to give me your room number! " so rude and mean and hateful. Never had an experience like that with a customer service personnel .
Kenneth Tue, 27 February 2024
Superb
Liked: Very nice room.
Disliked: Very very busy.