Disliked: None.

Liked: Employees were courteous and friendly AP shuttle a big plus
Disliked: Second time Ive been here and only one elevator operational Need MORE luggage carts

Happiness from the boxer/artist in...

Liked: The room was really spacious and comfortable, the staff was always very courteous and friendly the breakfast was great especially Sunday bacon and menudo started my day wonderful. I was in town for my fight and my rest was critical and never once was I bothered.
Disliked: The only complaint I have but really wasn't an issue that I brought to the attention of the front desk was the traffic noise from the freeway it was loud but nothing to do with the hotel itself so I didn't complain. Other than that I was more than satisfied.

Good

Liked: The worker in breakfast area was pleasant and helpful in our efforts to put a carry-away breakfast together for our short trip home.
Disliked: No complaints.

Exceptional

Exceptional

Bad

Disliked: Good morning, 2 weeks ago I made a mistake on the days of the reservation for your hotel, I stayed on December 22, however I did not cancel the reservation on the 30th, which was a mistake, I would like to know if you can support me by returning my money Since if I have stayed with you I would appreciate your consideration to refund my charge, thank you for your attention

Disappointing

Disliked: When arrived late to the hotelAround 1130pm, doors where locked so we rang the doorbell he looked at us and he continued to act busy, we stood out in the cold for about 5 minutes when he finally got up to open the door because my husband knocked on the door glass! he was very rude. He was a big bald man!

Superb

Bad