This was not somewhere I will stay again. My vehicle was broken into and robbed on the property. It happened our first night there. Went up to room and came back down to smoke and my locked vehicle was robbed. Also the hallways and elevator were so hot I was sweating. Reported robbery to staff and called police. The employees who helped call the police did not report the incident to management. Upon check out management asked how our stay was and we said horrible. They were shocked because no one had told management of the incident. They were sympathetic but nothing more. My valuables are gone and they didn't offer me anything for my troubles at their property. Not even a drink comp.

Disliked: Very bad location.

Superb

Very good

Liked: Breakfast was good
Disliked: Pool was nasty

Very good

Liked: Shay, the night clerk was so amazing that it made me feel very welcoming
Disliked: A lot of kids were yelling in the halls, and playing parents weren't with them

Great value and location

Liked: Jermaine was very nice and helpful
Disliked: Sink had low pressure and water didn’t get hot

Exceptional

Exceptional

Bad

I have stayed in Hyatt...

Liked: The bed was clean and comfortable. The staff was friendly and helpful. We appreciated having breakfast.
Disliked: The hotel was in poor condition. The lobby furniture was stained and the flooring was worn. Definitely time for a redo. The shower in our room had neglected repairs. Cracks in the shower pan and chipped off paint on the corner toe shelf.

Not my cup of tea

Liked: Clean
Disliked: Travel with a family of 6 gave me a room someone was staying in moved me to a 2nd room end up being one bed went back down for the 3rd time room was good but Ac has a timer on it no way to turn it off we asked had to get up every hour to turn in back on at night bc the room got so hot