Everyone working at the hotel was very sweet and made the stay more than enjoyable for us Canadians. Thanks again!

Disliked: Just the gal from the bar gave me a look when we asked for more coffee. Other than that, front desk and the valet people were great.

If the parking and valet service wasn't so horrid, I would have given them a 4 or 5. It alone was bad enough that I won't be coming back. They lose/misplace keys and it takes them forever to get your car. Expect to wait 30-45 minutes to get your car. And this "service" is actually required unless you find parking elsewhere. I'd look elsewhere to avoid this annoyance.

Liked: Clean and neat room design.
Disliked: The valet service is practically required and is horrid. Plan to wait at least 30-45 minutes for your car.

From the valet to the concierge to the buffet staff at breakfast, everyone was exceptionally pleasant and helpful. My room was comfortable and well appointed with an incredible view of the river.

Liked: This is one of the most comfortable places I've ever stayed!
Disliked: Housekeeping missed a used bandage left in the shower. It was kind of a gross discovery but I got over it. An extra shelf in the shower stall would be helpful.

Superb

Superb

Liked: clean friendly modern facility with indoor pool and free breakfast
Disliked: parking, got double parked in hotel lot and had to have staff find car owner, call their room and have them come and move their car to leave, - and had to pay extra for parking at the hotel parking lot

Exceptional

Very good

Exceptional

Liked: Very clean
Disliked: N/A

It’s good and comfortable but...

Liked: Property is very clean and good location!
Disliked: Could have more included in the hotel fees, example: no drinking water or kettle is provided

Exceptional

Superb

Exceptional