Hotel Murano Guest Reviews
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0.3 miles from Tacoma centre |
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Cindy, Snoqualmie, visiting Tacoma Dome Mon, 30 March 2015
Long lines at check-in - only two people checking in a line back to the front door. You would think that a hotel by a convention center would be used to large numbers of people checking in at one time! We went to the bar/restaurant. Actually sat at the bar. It took the bartender at least 10 minutes to wait on us. Would not change the channel on the TV to show an Elite Eight basketball game. Then, when we finally got to our room, we were given double beds, although I requested a king when I reserved the room (back in November)! When I called the front desk, the gentlemen told me that I had requested two double beds when I reserved the room. I told him I had requested a king bed and he argued with me. I told him I had a copy of my confirmation email that indicated a king bed and that I would bring it to him and show him. Then he finally backed down and gave us a king bed room. Service was poor; definitely overpriced for the service they provide! Probably won't go back.
Liked: Convenient for a concert.
Disliked: Not worth the price!
Tia, Tacoma Tue, 16 November 2010
The overall experience and appearance of Hotel Murano was one of the best I have ever experienced. Having been born and raised in Tacoma and coming back to enjoy a concert at this location was very much a vacation. I will NEVER stay anywhere else for a concert at the Tacoma Dome.
Liked: Beautifully remodeled hotel with tastefully appointed guest rooms.
Bubba Thu, 28 March 2024
The rooms were too expensive...
Liked: The location was good.
Disliked: The room was not cleaned - the glasses were dirty and used, the carpet was not vacuumed, there was a large footprint stain on the carpet, the bathtub had hair and was not clean.
Kimberly Wed, 27 March 2024
Exceptional
Chanel Tue, 26 March 2024
It was an okay place...
Liked: The room was a nice size and I nice a view of the Tacoma Dome and water. Bathroom was nice and king bed was big. The shower stayed hot for a good amount of time and water pressure was good.
Disliked: Bed was a little too hard, wish there was a microwave in the room, robe was itchy and thin, closet door wouldn't stay closed, and patron lounge had very little snacks available.
Barbara Mon, 25 March 2024
Superb
Praygod Mon, 25 March 2024
Exceptional
Becky Thu, 21 March 2024
We were moving, this hotel...
Liked: The art
Disliked: Nothing
Randizia Wed, 20 March 2024
Wonderful. I would book here...
Liked: Hotel Murano was very accommodating and served as a perfect stay during my time in Washington. They provided parking for us as well as charging stations which made traveling very easy for us.
Disliked: There were stains on the curtains upon our check into the room which I ended up taking pictures of. I tried to request for a new room but due to a military ball, all rooms were fully booked.
Eileen Wed, 20 March 2024
Very good
Adoss Sun, 17 March 2024
Elegance and style in a...
Liked: Cleanliness and staff
Disliked: Was a good experience
Adria Sun, 17 March 2024
The beds make it hard...
Liked: This is, by far, my favorite place to stay in Tacoma. Everyone is super helpful and friendly. It's close to so much. I would love a microwave in the lounge on the Club Floor, but honestly- not a big issue.
Disliked: N/A