Hotel Maya - a DoubleTree by Hilton Hotel Guest Reviews
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0.9 miles from Long Beach centre |
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Esmeralda Mon, 22 April 2024
Nice place to relax and...
Liked: Customer service all around everyone greeted us with a smile.
Disliked: Nice clean, loved the fire pity’s all over
Francisco Sun, 21 April 2024
Superb
Kadie Wed, 17 April 2024
Exceptional
Liked: Loved the view loved the staff loved everything a out our stay.
Disliked: Parking I don't think there is a need to pay for parking there were lots we're empty
Henson Sat, 6 April 2024
Exceptional
Liked: The hotel was beautiful and the staff was awesome.
Disliked: They did not have a refrigerator or icemaker
Deanna Thu, 4 April 2024
Liked: beautiful
Disliked: was charged to park overnight, it showed up on credit card statements- we paid to STAY there and ATE there but was never told hotel did NOT provide parking
Deanna Thu, 4 April 2024
Liked: beautiful- food was also excellent
Disliked: I paid for 2 rooms, ate in the restaurant and STILL had to pay $38 for using their parking lot. I called hotel, while desk clerk was sympathic, she could offer nothing. I was told "sorry, that's just the way things are done". I was NOT happy
Joe Wed, 3 April 2024
Very good
Liked: The rooms were really nice and clean the view was beautiful
Sally Mon, 1 April 2024
Very relaxing with beautiful views....
Liked: The view from a water view room was amazing. The grounds and pool area were very calming. Food was delicious. The size of a king deluxe was wonderful. Very spacious.
Disliked: The only two things that I could see improving was there wasn’t any local information or restaurant information in the room. It is always nice to know what is in an area of a hotel. My only other thing was the bathroom door. It is a sliding white glass barn door. It was lacking in privacy for me.
Verified Hotel Guest Sat, 30 March 2024
Liked: Beautiful hotel and amazing amenities and they are on such a beautiful location.
Disliked: The entire hotel staff was on strike. And they had their megaphones, drums, and whistles going from 5:30am until 8 and some days until noon. Sleep was impossible. Despite the hotel policy we received saying no loud noises or music until 8am, we were sick.
Grecia Fri, 22 March 2024
Very poor
Disliked: Overpriced for what the room looks like and basic bathroom, got told in front desk that I had to return room card and parking ticket to not get parking charges and they did charged me. Hotel is expensive and having to pay parking on the side. Don’t recommend.