Hotel Indigo San Antonio Riverwalk Guest Reviews
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0.6 miles from San Antonio centre |
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Munoz Mon, 25 March 2024
Very good
Gerald Mon, 25 March 2024
Very good
Arthur Fri, 22 March 2024
Exceptional
Liked: Didn't gave it
Disliked: Access to the riverwalk
Jennifer Sun, 17 March 2024
Exceptional
Ricardo Sat, 16 March 2024
Exceptional
Dena Sat, 16 March 2024
Exceptional
Liked: We had 1 issue and quickly resolved and management responded and everything was perfect. Amazing with my pit bull dog.
Disliked: Nothing
Ryan Mon, 11 March 2024
Exceptional
Sally Mon, 11 March 2024
Pay the extra money to...
Liked: The beds where comfortable.
Disliked: The staff was not warm and inviting. We where never greeted when we checked in nor asked how our stay was when we left. When we asked for an upgrade they never even looked at their availability, they simply said no. We looked it up on Expedia and showed it to them and then was able to book it. The next day when I was to move rooms, I spoke to the front desk receptionist and explained my move. She quickly said, "We have no openings". I explained my situation and then she started to look. "Oh, I see it here". The restaurant should be open all day. The pool's landscaping was not kept up and had garbage in it. They only had 4 lawn chairs and often no towels available. Our second room when I went to take a shower the cleaning person must have angled the sprayer towards the ceiling. It caused a ton of water to spray all over the toilet paper, my clothes, floors... When I was leaving the hotel I asked front desk if they could provide me with some toilet paper, new towels and clean it up a bit. When I returned 5 hours later it was never done. Both rooms we had, the keys did not work so we had to go back down and get them fixed. The location was sketchy looking and the pictures in the advertisement did not match the room or hotel.
Tony Mon, 4 March 2024
Superb
Josie Thu, 29 February 2024
Passable
Disliked: I thought my balcony room was facing the riverwalk..and i was tricked it was facing the parking lot