Hotel Encanto De Las Cruces Guest Reviews
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3.2 miles from Las Cruces centre |
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Mary-candace Mon, 25 March 2024
Beautiful stay
Liked: The exterior and lobby were beautiful! The restaurants and bar were so appealing to the eye. The food and drinks are delicious and worth the price. All the staff members were incredibly helpful and friendly while they provided excellent service. Whether it was a host, a server, or bartender- they were all wonderful!
Disliked: Our room was boring and a little dirty. There was a lamp with a burnt out lightbulb. It was dusty and there was a bottle cap right next to the bed. The artwork in our room didn't match the overall theme of the hotel. There wasn't a mini fridge in the room but we thankfully brought a cooler along. There were no available outlets near the bed, which made charging our devices a little inconvenient. The restaurant, bar and pool were closed for the night at 10. It would be nice if at least the bar was open until midnight.
Renee Sun, 24 March 2024
Exceptional
Liked: Beautiful hotel, the staff were amazing and kind.
Jessica Sat, 23 March 2024
The property with the exception...
Liked: The general and open areas were beautiful well kept and clean. It was great to have a restaurant, gift shop, pool all the areas outside of the room were fantastic. Great location.
Disliked: The room I stayed in was extremely outdated with very old carpet and the bathroom was very antiquated which really didn’t match the luxury of the hotel.
Miller Sat, 23 March 2024
Not so great for 171...
Liked: did not eat
Disliked: Disinfect/clean surfaces & carpet
Fidelia Wed, 20 March 2024
Exceptional
Liked: Loved the location as it was close to shopping and restaurants, and the area felt safe. Staff were very friendly, and check in was quick and easy. Absolutely LOVED the decor of the hotel... Will definitely be recommending a start at this hotel to anyone visiting Las Cruces.
Disliked: The only negative review I have of my stay is that the toilet was not the best (took about three flushes for a proper flush). Also, the pillows were not the most comfortable.
Robert Mon, 18 March 2024
Exceptional
Lidia Mon, 18 March 2024
A bit pricey w/ no...
Liked: Quiet
Disliked: Price
Jennifer Mon, 18 March 2024
Very good
Liked: The location and friendly staff
Disliked: Outlets, not enough
Janet Wed, 13 March 2024
Highly recommend!
Liked: An amazing beautiful grounds and similar to a museum inside! Staff was amazing. Restaurant has wonderfully prepared dishes. Husband had surgery in the morning, so travelled from out of town and it was the perfect atmosphere to relax and destress.
Disliked: Zero.
John Wed, 6 March 2024
Will stay here again.
Liked: Location and friendliness. Price was good. Felt very welcome.
Disliked: Dinner menu dinner should include more Mexican cuisine. Restaurant staff is friendly and courteous but needs to be prompted for service and especially for the bill and payment.