Homewood Suites by Hilton Holyoke-Springfield/North Guest Reviews
Write a review
3.0 miles from Holyoke centre |
Write a review
Delilah Mon, 11 March 2024
Exceptional
Mary Mon, 11 March 2024
Pleasant
Disliked: The room hvac was noisy at night.
Judi Fri, 8 March 2024
Exceptional
Paige Sun, 3 March 2024
Good
Liked: The location was good.one staff member went out of his way to get us pool towels and was just the nicest man. The room size was good. Outdoor lighting was good.
Disliked: People smoking pot in the stair way. The furniture could be updated. The room key doesn't open the pool.
Amonte Fri, 1 March 2024
Pleasant
Desiree Thu, 22 February 2024
Exceptional
Amber Sat, 17 February 2024
Slightly disappointing
Liked: The pool/hot tub, breakfast and coffee/snack bar
Disliked: The pool needs to be monitored better. The night we went we couldn’t even get in because there were literally 25 kids and 10 adults in it.
Brenna Sat, 10 February 2024
Very pleasant.
Liked: The kids loved the room. They really liked the shower and the little kitchen.
Benjamin Wed, 17 January 2024
Very good
Dolly Sun, 14 January 2024
Very upset with the conditions...
Liked: The staff was very helpful and nice and liked the outside area for my dog that was great.
Disliked: My room was so dirty there was dust everywhere and the couch was so gross I had to put a sheet over it to sit on it and the rug hasn’t been shampooed in a very long time and the floor looked like it wasn’t clean I was so upset on how dirty it was I couldn’t stay I had to go somewhere else for the rest of my trip totally upset. However the staff was very helpful and nice they were great.