Homewood Suites By Hilton Birmingham Sw/Riverchase Galleria Guest Reviews
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10.3 miles from Hoover centre |
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Scott, Kosciusko, visiting Oak Mountain Amphitheatre Sun, 9 October 2022
From the time I checked in until I checked out, everyone was kind, considerate and helpful. The breakfast was delicious and the room and lobby was very clean. Made me really grateful I paid a bit more for a room!
Liked: The staff, food, and cleanliness.
Disliked: None.
Edward Fri, 22 March 2024
Superb
Barbara Thu, 7 March 2024
Exceptional
Angela Fri, 26 January 2024
I have issues with management...
Liked: Room was great
Disliked: Had to leave a day early, contacted Booking.com, next went to front desk to inform them, worker put notes in the computer, when checking out she verified the notes in the computer. Received the statement via email and they waited to check us out until we were originally leaving. Called the hotel several times to speak to the manager, left voicemail and she is always in a meeting and will not return your call. Spoke to someone named Brandon, told him the front desk documented the situation and guess what he claims nothing was documented. If you have a situation where you have to leave, make sure to get a receipt with the correct departure date, don’t trust them to do the right thing!!!
Roger Sat, 13 January 2024
Very good
Roger Sat, 13 January 2024
Very good
Verified Hotel Guest Tue, 9 January 2024
This guest did not leave comments about this hotel.
Marni Sat, 6 January 2024
Liked: Walked in the door and felt comfortable, saw the cleanliness, felt safe and welcomed. It was all true. This place goes down in our address book to come back too!!
Anonymous Thu, 4 January 2024
Exceptional
Liked: Great staff, free breakfast.
Disliked: Door key card problems.
Anonymous Thu, 4 January 2024
Exceptional
Liked: Great staff, free breakfast.
Disliked: Door key card problems.
Adams Tue, 2 January 2024
Stay was good, enjoyable along with a stress free check in and check out process.
Liked: The convenience of the location.
Disliked: Having only 1 elevator for the whole property.