Home2 Suites By Hilton Philadelphia Convention Center Guest Reviews
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0.6 miles from Philadelphia centre |
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Allison, Kent, visiting Trocadero Theatre Sat, 17 December 2016
The room was absolutely awesome! So roomy. Full kitchen and great service. Staff was awesome. It was right next door to many eateries and having the Reading Market across the street was great. Perfect location to walk to everything you would want. Definitely plan on going back.
Liked: The location and room size.
Disliked: Nothing,
Xiaoyu Wed, 27 March 2024
Bad
Disliked: I forgot my phone charging cable in my room, but why didn't someone provide better service and help me find it, why was it so slow to reply, and why haven't I been told the answer yet? Is it there? Should someone respond
Kristen Mon, 25 March 2024
Exceptional
Liked: The staff was amazing!
Disliked: The pull out couch mattress was terrible.
Di Tue, 19 March 2024
Customer service could be improved
Liked: The staff was overall very nice and checked in constantly to see how my stay was going. The room had a good size and was clean.
Disliked: The pool did not work during the whole stay. Plus, my room got out of power in the middle of the night and I had to wait over 30 minutes in the dark for someone to come and check to then wait to be recollected to another room. I never received compensation or token of appreciation for the incident despite being offered one
Brian Tue, 19 March 2024
Superb
Liked: Hotel was great.
Disliked: I didn't like that it was so much for parking. I could have stayed another night for the cost of parking.
Taylor Thu, 14 March 2024
Exceptional
Liked: The room was awesome. I really appreciate being able to check in early.
Disliked: Half the breakfast seating area was under construction, so on Wednesday I had to go back to my room to eat. Not a huge problem but I like to sit close to the coffee for my first hour of the day.
Earl Wed, 13 March 2024
Over all had a great...
Liked: Location was great near most restaurants
Disliked: Linens and pillows
Tony Mon, 11 March 2024
Excellent location and staff but...
Liked: Location was very central to most things. The staff were very helpful.
Disliked: The rooms at the back of the Hotel face the car park so expect the occasional car alarm or beeping horn. But worse was the garbage and trash collection between 7am and 7.30 am, that is your wake up alarm, lots of vehicle noise, banging and clattering for about 10 mins.
Bennie Fri, 8 March 2024
very convenient to convention center,...
Liked: available breakfast ,but closed too early for me.room was clean and spacious -- staff was very responsive to my request.location is excellent for the Flower Show
Disliked: Guide to TV stations -- had to click around to find channel 60. would be nice if there was parking discount available ($40/night adds up )
Robert Fri, 8 March 2024
My Mom and I came...
Liked: Perfect location..across from the Reading Market, 2 doors from the Convention Ctr and 2 doors from the hop on-hop off bus
Disliked: A few maintenance issues. The USB outlet in the nightstand was terrific idea, but not functional. The door would not self lock. But the staff are outstanding and accommodating.
Daniela Tue, 5 March 2024
Enjoyable for one night
Liked: Location
Disliked: Room looked worn down