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17 West Hotel Ascend Hotel Collection eee - (855) 270-4339
17 West Hotel Ascend Hotel Collection, 17 West 7th Street, Tulsa, OK -(855) 270-4339
Area: Downtown Tulsa
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3.23
HOTEL RATING: 
PLEASANT
3.23 out of 5 (116 Ratings)
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Hotel Description
Holiday Inn Tulsa City Center is conveniently located in the popular Tulsa Downtown area. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the Holiday Inn Tulsa City Center. Designed for comfort selected guestrooms offer television LCD/plasma screen non smoking rooms air conditioning heating wake-up service to ensure a restful night. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Holiday Inn Tulsa City Center.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
Other Amenities
` Airport Shuttle
` Pets Allowed
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Terrace
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Indoor pool (all year)
` Shared lounge/TV area
` indoor pool
` golf course (within 3 km)
` 24-hour security
` Airport Shuttle (Free)
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Happy Hour
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Kid meals
` Wine/champagne
` Fruits
` Outdoor furniture
` Fitness
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Breakfast takeaway containers
` Delivered food is securely covered
` Access to health care professionals
` Thermometers for guests provided by property
` Face masks for guests available
` Invoice provided
` Minimarket on site

17 West Hotel Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Pleasant (3.23 out of 5)

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4

Very Good - 4.0 out of 5

Anita B, Berryville , visiting BOK Center Mon, 29 February 2016

Had a nice stay. My only complaint is that loud music from what I'm assuming was the bar kept going until two in the morning. Not good for sleeping. Otherwise my stay was very good.

Liked: Very nice, clean hotel.

4

Very Good - 4.0 out of 5

Sherri M, Duncan, visiting BOK Center Tue, 20 January 2015

I never sleep well at hotels....ever! My stay at the Holiday Inn changed that - I slept like a baby. I awoke rested and ready to go the next day!

Liked: Awesome beds!

5

Exceptional - 5.0 out of 5

Mitch Mon, 19 August 2013

Very nice. Friendly and helpful staff. Nice clean room.

0.5

Poor - 0.5 out of 5

Jill Tue, 5 March 2024

Bad

Liked: Nothing
Disliked: The hotel was closed for remodeling when we arrived to check. Had to find another place to stay quickly. Very disappointed to have no prior warning about this. And my credit card was charged. Trying to remedy that now.

2.5

Fair - 2.5 out of 5

Timothy Thu, 9 November 2023

Passable

5

Exceptional - 5.0 out of 5

Gena Thu, 2 November 2023

Exceptional

2.5

Fair - 2.5 out of 5

Karen Wed, 25 October 2023

Passable

Liked: The hotel itself was comfortable. The front desk made no effort to be polite or friendly.
Disliked: Staff had an attitude regarding reservation because it was thru a third party.

5

Exceptional - 5.0 out of 5

Maitreya Fri, 29 September 2023

It was an excellent stay...

Liked: Location in regards Tulsa PAC. A nice walk. The bed was awesome. The room spacious. The bathroom clean. A little glitch with the A/C but I fiddled with the plug and it came on.
Disliked: All good.

4

Very Good - 4.0 out of 5

Anonymous Mon, 21 August 2023

Very good

1.5

Poor - 1.5 out of 5

Tawna Sun, 13 August 2023

Poor

0.5

Poor - 0.5 out of 5

Micheal Fri, 4 August 2023

Standards not met and satisfactions...

Liked: I liked how close it was to the main center "BOK center" it was a good location about in the middle of the city. The only other thing is that the parking is very secure underneath the building.
Disliked: Uhm the hotel didn't have much to eat, the outside pool of the hotel wasn't necessarily outside it was outside of the main hotel but it was indoors an outside enclosure, the hot tub or known as the "spa" wasnt hot at all. The system for the key cards went down the first day we got there. Elevators didn't work as well, as they should have, to even use the elevator going up you have to have your key card for the elevator to work. I don't think they had an ice machine on any floor, you have to look at the rooms alot, one main reason is because when I got there we thought we had a microwave but no, no microwave only a safe, small fridge and a coffee pot that we had to ask coffee for, they eventually moved a microwave into our room when asked for by the Maids. The stairs are really difficult to maneuver if the elevators are down you can use the staff elevator or take the stairs, which the stairs break into two sections a set of stairs go through the lobby and up to the second floor, you then have to go outside to the deck where the pool is and maneuver your way to door against the same wall as the one you just exited and use those flights of stairs. Overall the hotel does not meet basic requirements and standards.

2.5

Fair - 2.5 out of 5

Anonymous Mon, 24 July 2023

It was not t worth...

Liked: Restaurant was very good food and price.
Disliked: The gate to the car garage not working. I had to go inside from the garage 3 times and she finally came out and let us in because it wasn’t working. Also barely had a trickle of water in our sink to wash hands. Rust in the tub and without any water pressure I had no shower.

1

Poor - 1.0 out of 5

Vladlen Fri, 7 July 2023

Stay away from this hotel

Liked: Location of the hotel was good. It was downtown and room was what i expected
Disliked: I was the worst stay of my life. While location was good and actual room was ok, people made this experience horrible. I was yelled at by their Sales director (maybe general manager, they used both titles but no names were given). I have never been bullied before but now i know how it feels. I wasn't sure if i should be calling police or just leave. I left.People at front desk were ok, but management shouldn't be in hospitality industry.Besides that, it took 3 days and numerous reminders to get a new remote and to fix electronics in the room, cause everything was tangled up on the floor. Took 2 reminders to fixed the plugged toilet. I have heard same type of complaints from other guests, so not just me. Do yourself a favor, stay away

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17 West Hotel Ascend Hotel Collection 17 West 7th Street, Tulsa, OK