Overall, it was a decent, safe hotel if you are on a mid range budget. Don't expect to save too much money, though, because it's downtown Toronto.

Liked: It's clean; there are tons of restaurants within walking distance that are open late; elevators work; good customer service; comfortable bed; the rooms, bathrooms and lobby were aesthetically pleasing.
Disliked: The entrance to the parking garage is dangerously narrow; there's no pickup/drop off area; breakfast is not included with every room.

We spent the weekend at the hotel and it was clean, room service was awesome and the staff were very friendly and helpful. No complaints with anything!

Liked: The service and cleanliness of the hotel was amazing. Would recommend it to anyone!
Disliked: None.

Liked: Staff at reception were helpful and welcoming. Room perfect and calm.
Disliked: Late check out, after 12.00 p.m., is charged 15$ per hour.

Need to have parking included in the price and needs a microwave in rooms. Exellent service and staff, great maid service. Friendly and gay positive staff.

Liked: Great staff - personable approach.
Disliked: Needs parking to be included and needs microwaves in rooms.

Very satisfied and possibly will...

Liked: I was given room on highest floor with very nice view on city and CN Tower. Room was clean and pretty.

Superb

Liked: The room is spacious. Fast wifi. Good location - close to subway in a relatively safe neighborhood. Nice desk setup for work. And lots of outlets.
Disliked: Not much really. Pretty happy with the hotel for the price.

Very good

Convenient

Bad

Exceptional

Passable

A nice hotel in good...

Liked: Staff were friendly and helpful
Disliked: Only buffet for breakfast with no a la carte options, and no coffee in lobby

They charge 195 dollars extra...