Ramada by Wyndham Minneapolis Airport - Eagan Guest Reviews
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Ariel, Platteville, WI Mon, 25 June 2012
Liked: The pool and work out center were very nice.
Disliked: It was very aggravating - three of us got there around noon, and they told us our room wouldn't be ready until 2 - not a big deal. So we went on to our music festival, and when we came back around 11, the guy asked my last name then just said sign this paper and gave me my key - he didn't say where the room was, or what floor I was even on, or even say have a great stay. We went up to our room to find that there was only one "king bed" (in reality a queen), when we had booked a room with two beds over two months ago. We went to ask if we could change rooms showing that the reservation said two beds, and the guy told us it was not guaranteed - he did not apologize. He said they were completely booked and couldn't do anything about it. We then asked for a roll-away bed, and he said they were out of that. After that he was very short with us, and he did nothing to make this right. The other people were rather friendly, but this one had very bad customer service. On the positive note the pool and work out area were very nice. Leaving the hotel room though we did find a bug on the bed and the one of us who had to sleep on the floor noticed mold growing on the wall.
Eleanor Mon, 3 October 2022
$175.11 for a Motel 6...
Liked: The person at the front desk was nice.
Disliked: Cable was not working for the TV. There were no ice machines, no vending machines, restaurant/lounge still under remodeling, no items available to purchase (sundries) because the gift shop was empty. No breakfast available even though when booked it stated breakfast was included. No airport shuttle was available either.
Jennifer Sat, 13 August 2022
I didn’t stay there because...
Liked: The honest worker that told me everything that was broken and falsely advertised during our scheduled visit.
Disliked: It was in a very secluded, unmarked location that didn’t even have a sign. There was clearly nobody staying there so I didn’t feel safe.
Suraj Sun, 31 July 2022
Poor
Liked: Room was clean, but facilities are under renovation. I feel it should have handled better and should inform the renovation to customers.
Disliked: Renovation effected lot of facilities.
Diane Sun, 31 July 2022
worst experience . disapointed of...
Liked: it was so bad we never stayed . no hot water no pool or hot tub no air condition . no one staying there. nothing taken care of on the outside to the point we thought we had been joked about Address
Disliked: all of the above . have requested our money back this was false info . caused us a lost hour we missed our reservations at restaurant had to find a new place to stay paying more money
Virginia Tue, 28 June 2022
Bad
Disliked: I paid for the room, when we got there no hot water and other problems. they didn't let us stay, but never return the money back.
Thomas Thu, 23 June 2022
terrible
Disliked: Hotel was abandoned. It looked like no activity for quite a while. Weeds in parking lot and no hotel sign. When I called the motel number I was told that there was no hot water so they could not take guests.But apparently this has went on for some time based on other reviews I have read.Please stop booking into this hotel!!!!
Christie Sun, 19 June 2022
Will never book with the...
Disliked: We flew in from Calgary. Our plane was delayed 3 times. I phoned your hotel to let them know we would be late checking in. The lady told me there was no hot water and the televisions were not working and did I want to keep my reservation. I said that I would cancel, but in hindsight should have said yes as there were NO other hotels available within a 50 mile radius and we would have at least had a bed to sleep in.
Nancy Fri, 15 October 2021
Came late, left early but...
Liked: The person at the front desk was extremely helpful. This was a last minute stay because of the wrong information at another Holiday Inn.
Disliked: No shuttle to the airport and not made aware of that prior to arrival that most if not all hotels now have no shuttles!!Lack of clear instructions for the TV.
Zhilgheam Mon, 11 October 2021
Pleasant
Liked: Location
Disliked: The bathroom didn’t have an extractor.
Bee Tue, 7 September 2021
Disappointing