Holiday Inn - Memphis Downtown - Beale St. Guest Reviews
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0.5 miles from Memphis centre |
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Doug P, Bauxite Tue, 19 April 2016
Was surprised there wasn't a fridge in the room. The room was comfortable and made for a great trip.
Liked: Staff was polite and helpful.
Disliked: Ice machine on floor was broken.
Wendy C, visiting Orpheum Theatre Memphis Sat, 4 October 2014
Fridge and in-room safe would have been nice; wait staff in bar/restaurant could have been better.
Liked: Clean room and linens; hotel staff very nice; price about average for similar hotels; walking distance to theater.
Latrice Mon, 22 April 2024
Superb
Dario Sat, 20 April 2024
Great choice for Beale Street
Liked: Great location for Beale Street, clean and comfortable
Disliked: My room right by the lifts. It wasn’t too noisy though
John Tue, 16 April 2024
Disappointing
Liked: Staff was great
Disliked: Noise from the street, no hot water, bed not comfortable.
Mark Tue, 16 April 2024
Exceptional
Fgarriga Sun, 14 April 2024
Superb
Liked: Great location, very close to the main street, near restaurants, in dowtown and 7 minutes walk from the NBA arena. Hotel is pretty new. Room is spacious, comfortable and very clean. Breakfast buffet is way over the average in this kind of hotels in the USA. Very recommendable place
Disliked: The entrance is a bit weird, on the side of the building.
Hanna Thu, 11 April 2024
Pleasant
Steve Thu, 11 April 2024
I wanted it to be...
Liked: Valet staff - every one of them - were cheerful, courteous treated us as they genuinely cared we were staying there. They were the only ones there that exceeded my expectations.
Disliked: The rest of the staff did not meet my expectations nor were they glad to be there. Now, I don't know what may have been going on in the personal lives of these folks and I certainly do not want to make light of any issues they may have been going through, but the customer service was lacking. Getting hot water was a challenge - just to take a shower I let the water run 6 minutes or more and just gave up. When I did get it the next day it took almost 5 minutes. It's a small thing but it's disruptive for your stay if you need to get going and out the door.
Joanna Wed, 10 April 2024
Comfortable central and clean
Liked: CentralLocation
Robin Tue, 9 April 2024
Superb
Disliked: front desk she was very rude
Lashanda Mon, 8 April 2024
I enjoyed my stay and...
Liked: The location of the property is wonderful. I walked everywhere I wanted to go. The staff (especially the valet) was always pleasant and smiling.
Disliked: I had to switch rooms because the heat in the original room was blowing out cold air. In the second room I had similar issues, but was too tired from travel to report it. I ended up sleeping in a sweatshirt on top of my pajamas and was fine.