Holiday Inn Hotel & Suites Ann Arbor University of Michigan Area Guest Reviews
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2.1 miles from Ann Arbor centre |
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Min Sun, 14 April 2024
Perfect
Deidre Wed, 10 April 2024
Our stay was pleasant but the tub was very unpleasant.
Liked: I liked the breakfast.. I like how the morning staff treated our problem with concern unlike the night time staff.
Disliked: We didn't like that our tub was full of rust and dirty. All I wanted was a light shallow bath.. but the tub was full of rust and had visible black dirt.. We notified the night time staff and he brushed it under the rug as if we normally shower in Rusty dirty tubs.
Deidre Wed, 10 April 2024
Our stay was pleasant but...
Liked: I liked the breakfast.. I like how the morning staff treated our problem with concern unlike the night time staff.
Disliked: We didn't like that our tub was full of rust and dirty. All I wanted was a light shallow bath.. but the tub was full of rust and had visible black dirt..We notified the night time staff and he brushed it under the rug as if we normally shower in Rusty dirty tubs.
Kottelenberg Sun, 7 April 2024
Very good
Liked: Staff very friendly. Comfortable beds and pillows.
Disliked: Woke up at 8:30 Saturday morning due to hammering and drilling in a room right next to us. It felt a bit early to have that happening on a Saturday morning!
Kottelenberg Sun, 7 April 2024
Very good
Liked: Staff very friendly. Comfortable beds and pillows.
Disliked: Woke up at 8:30 Saturday morning due to hammering and drilling in a room right next to us. It felt a bit early to have that happening on a Saturday morning!
Thomas Sat, 30 March 2024
Exceptional
Liked: Staff were excellent; VERY FRIENDLY AND HELPFUL.
Thomas Sat, 30 March 2024
Exceptional
Liked: Staff were excellent; VERY FRIENDLY AND HELPFUL.
Laurie Mon, 25 March 2024
Overall the stay was fine....
Liked: Clean, safe, convenient area
Disliked: Back and side doors were not working with the key cards. Had to use front door, but there was ever only available parking spaces in the back. Also hotel room card keys would not work well at all. Had to swipe 10 times to get into room. Lastly, when we checked in, the front desk person gave two complimentary tickets for the breakfast buffet since the side and back doors were not working and I said well the hotel showed breakfast included anyway and he said no it isn't. Turns out he was wrong.
Laurie Sun, 24 March 2024
Overall the stay was fine. Just frustrated by the key card frustrations.
Liked: Clean, safe, convenient area
Disliked: Back and side doors were not working with the key cards. Had to use front door, but there was ever only available parking spaces in the back. Also hotel room card keys would not work well at all. Had to swipe 10 times to get into room. Lastly, when we checked in, the front desk person gave two complimentary tickets for the breakfast buffet since the side and back doors were not working and I said well the hotel showed breakfast included anyway and he said no it isn't. Turns out he was wrong.
Bhatt Sun, 14 January 2024
Good