Holiday Inn Express Hotel & Suites Kingston Guest Reviews
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3.2 miles from Kingston centre |
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Lillian Mon, 18 March 2024
Friendly comfortable stay
Liked: We enjoyed our check in, room with larger than usual fridge and lots of space for luggage/bags. We found the bed to be extremely comfortable with firm pillows. First time we've ever stayed in a hotel that doesn't have carpeting (this is a bonus) which looked and felt much cleaner. We used the workout room (not many machines but wasn't crowded). I'm celiac and didn't have any issues with breakfast. Staff was very friendly and helpful in letting me know what was gluten free. A fire alarm went off one morning but staff came knocking on doors promptly to get everyone out quickly.
Disliked: Didn't like that we had to leave. If we could suggest any changes it would be to offer gluten free bread and maybe signs on the breakfast items that are GF. Otherwise we were very happy with our accomodations.
Dowdall Sun, 17 March 2024
Was worth what we spent
Liked: The beds were very comfortable. The TV was huge and the bathroom was clean and well lit.The staff were very friendly. The breakfast that was included had a good variety.
Disliked: The chlorine in the pool was so strong it burned our eyes (even the people that were just sitting not in the pool) and at one point had everyone coughing. The elevator was very slow and made some sketchy sounds.
Jacqueline Fri, 15 March 2024
Very good
Julie Thu, 14 March 2024
Great stay!
Liked: The property was very close to the highway and lots of restaurants nearby.Free Breakfast as great - fresh and something for everyone!
Disliked: Peaking was a bit limited when retuning to hotel late at night.
Kari Wed, 13 March 2024
We enjoyed the staff and...
Liked: The staff were very friendly. The hotel was clean. The pool room was nice and warm.
Disliked: I little loud at 11pm with a hockey team. The front desk had warned me though.
Melana Tue, 12 March 2024
Very good
Liked: Breakfast was great and plentiful. Staff answered questions about ingredients to support dietary needs. There were a few non-milk options to accompany cereal.
Disliked: The chlorine at the pool and hot rub area was extremely strong on Sunday night to the point our eyes were burning even without placing our heads under water.No ingredients or even common allergy ingredients listed on foods. Asking staff, though they were very nice about it takes time for them to find containers or boxes takes time for everyone.
Leitch Tue, 12 March 2024
Exceptional
Mickel Mon, 4 March 2024
Very comfortable, clean and relaxing...
Liked: Rooms were very spacious for large families. Bedrooms were clean. Bathroom was very outdated and the accessible shower stall definitely needed some repair. Staff were extremely helpful and friendly. Breakfast was good, had to wait a bit for them to refill items, but not too bad.
Disliked: Accessible shower stall needs repair. Holes in wall, lots of stain around grout.
Sean Mon, 4 March 2024
Very good
Paulo Tue, 20 February 2024
Superb