Liked: Very friendly staff; valet very accommodating; great service. Close and convenient to restaurants.

Convenient place to stay close...

Disliked: Room was clean but very basic. Walls could do with a touch up of paint!

As expected, not luxury but...

Liked: Pretty good, expected from Hilton
Disliked: No real extras, personal service, comfortable but not luxury

Superb

Liked: The property was very nice and in a great location. A block away from State Street so walking distance from everything. The staff was very attentive and professional.
Disliked: Dissapointed that the hotel did not provide self parking even though they had parking on site. $30/night for valet parking.Feel that a property of that caliber (and price point), part of a chain like Hilton should include parking for guests.

Superb

$ 568.00 dollars

Liked: Great location….. my reservation was for two nights $ 431. Dollars total price. They charge 1300 dollars in my credit card…. After I complain to the management, they adjust the price to $ 249.00 per night. Still they refuse to honor the price of the reservation. I will definitely dispute those charges…. This hotel is a scam…. I’m 70 years old and I wasn’t even being held up 20 steps up and I had to carry my own luggage…. Disappointed and disgusted place…. They refused to honor booking.come, reservation and put me on their own reservation and charge more money….!
Disliked: Nothing

We had a great stay!...

Liked: My mom and I loved staying here. The staff was amazing and very professional and the location could not be beat. The room was clean and cutely decorated. We will definitely stay here again if we come back to Santa Barbara.

would olnly go back i

Liked: the location
Disliked: the room was tiny and the staff had no patience

Pleasant

Liked: Hotel was clean and modern
Disliked: Not every room had a bathtub, and this was not specifically mentioned. It makes bathing kids a bit challenging.Hotel and Room was small considering the value.

Good location and staff. Small...

Liked: The bathroom was ok. The beds were comfortable. The staff was very friendly.
Disliked: The rooms were small. The TV was terrible. You couldn't watch TV for more than 2 minutes without it buffering. The ice cream freezer in the lobby wasn't even at freezing so the ice cream was mushy. The room wasn't very quiet. You could here footsteps from the floor above.