Holiday Inn Express Hotel & Suites Miami - Hialeah/Miami Lakes Guest Reviews
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4.6 miles from Hialeah centre |
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Tornetta Mon, 25 March 2024
Very good
Liked: Great breakfast, nice pool I would stay again
Disliked: The door lock system is bad I had to get new keys 4 times in 10 days
Caroline Mon, 25 March 2024
Very good experience in family!
Liked: The location was good, very nice and supportive staff in the hotel and breakfast really complete. The rooms are clean and comfortable.
Lynn Sat, 23 March 2024
A good convenient spot for...
Liked: Very nice breakfast. Lots of choice. Nice servers.
Denise Fri, 22 March 2024
Great value
Liked: Comfortable and close to where I needed to be.
Giannella Tue, 19 March 2024
Place is not clean, there's...
Liked: breakfast was good
Disliked: there was nobody to help with suitcases or room service, carpets were dirty, old air conditioner unit
Angel Tue, 19 March 2024
Dont recommend
Disliked: Dirty anywhere
Chimere Mon, 18 March 2024
Exceptional
Humberto Sun, 17 March 2024
Exceptional
Liked: Excellent location
Troy Fri, 15 March 2024
Pleasant
Kristen Fri, 15 March 2024
Satisfactory, Staff generally unhelpful
Disliked: I made this reservation to attend a nearby funeral with my daughter and then was not able to fly down so it was only my daughter and her friend. When I called in the morning to speak to someone about using the card on file the first person was a bit rude, could not locate my reservation and was generally unhelpful. She transferred me to someone else without saying anything. I explained the situation to the second person I spoke with and he was able to find my reservation however not able to charge the card on file. He said he would send me an authorization form but by the time I received it was hours later and my daughter was already there and she ended up having to put it on her card. This was an extremely difficult time for our family and generally I did not find the staff particularly helpful or accommodating.