Holiday Inn Express Hotel & Suites - Novi Guest Reviews
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2.3 miles from Novi centre |
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Sullivan Wed, 3 April 2024
Very good
Jennifer Sun, 31 March 2024
Terrible
Disliked: Lies to at front desk and overcharged. Loud music all night, unsafe
Andrew Thu, 28 March 2024
Good
Liked: Breakfast was good. Despite our initial reservation being slightly messed up (Rooms on different floors) . It was remedied quickly by the front desk.
Jenni Tue, 26 March 2024
Not awesome. We were in...
Liked: Location was good. The rate was fair
Disliked: The day staff was not friendly at all. The female receptionist looked angry to be there and annoyed by our questions. I asked her a question about restaurants in the area and she told me that I could just google it. The man that was serving breakfast was gruff and had an aggressive tone as well. He literally shut down breakfast right at 9, even though there were still people waiting in line. He also told one lady that he expects the guests to put the lid down on the egg container, versus just being kind and doing it himself. She said that she felt stupid or being talked to that way. The pool and hot tub was closed because they said that there was glass found in the bottom and when we asked when it might be fixed we were told that they don't fix things on the weekend.
Verified Hotel Guest Tue, 19 March 2024
Liked: the staff was friendly and the hotel was clean
Disliked: the water didn't get hot in the shower, it was just luke warm
Julia Mon, 18 March 2024
Exceptional
Courtney Mon, 18 March 2024
Bad
Liked: Nothing
Disliked: Was not clean , no hot water over all disappointed for the price……..
Nancy Mon, 11 March 2024
Exceptional
Liked: Friendly service
Rees Wed, 6 March 2024
Exceptional
Michelle Mon, 4 March 2024
WE WERE VERY PLEASED AND...
Liked: THE STAFF WAS GREAT! ROOM WAS SPACIOUS, CLEAN AND AS DESCRIBED. POOL AND WIEGHT ROOM WAS VERY NICE ALTHOUGH THERE WASNT A HOT TUB. BREAKFAST EXCEEDED OUT EXPECTATIONS
Disliked: NO HOT TUB