Holiday Inn Express & Suites Charleston Dwtn - WestEdge Guest Reviews
Write a review
1.7 miles from Charleston centre |
Write a review
Gary Sun, 24 March 2024
We were happy with our...
Liked: The room was very clean and comfortable.The breakfast was outstanding.Parking was readily available on site.The staff were very friendly.
Disliked: Our TV did not work. We reported this to the front desk 3x and were assured it would be fixed but it was not.
Louise Sun, 24 March 2024
Pleasant
Benito Sat, 23 March 2024
Disappointing
Grace Sat, 23 March 2024
not recommend this hotel to...
Liked: I liked the clean bed
Disliked: I checked in at midnight on a Saturday night, went to my room and found two dogs on the bed barking at me, One lunged at me and luckily I was able to close the door immediately. went down stairs and reported the double booking, was told the only other room was on the 1st floor, handicap room. Awful room, no tub, the shower was grungy, the carpet was very old.Next morning told hotel to change me into a better room which they accommodated me after 4:00 PM, upgrading me to a suite at no additional charge.No mention of my IHG membership anytime.When I checked out, the price of the original room with the dogs was not adjusted, plus I was charged an additional $15.00 for parking.I do not recommend this hotel to anyone and definitely won't go back
Nancy Tue, 12 March 2024
Passable
Liked: Breakfast was excellent, and staff in the breakfast room were very friendly and helpful. Employees at the service desk were also helpful and friendly.
Disliked: Our room was part of a suite, and the people in the other room were extremely loud. That continued until 2-3:00 am. Then, started back up at 6-7:00 am. If this is normal, I will never again stay in a room connected to another room.
Michelle Mon, 11 March 2024
Good
Donna Mon, 11 March 2024
Pleasant
Nyasha Sun, 10 March 2024
Exceptional
Kadri Sun, 10 March 2024
Superb
Brenda Wed, 6 March 2024
Very good