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Holiday Inn Express Albany Downtown eef - (855) 279-0668
Holiday Inn Express Albany Downtown, 300 Broadway, Albany, NY -(855) 279-0668
Area: Downtown Albany
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BOOK ONLINE OR CALL - (855) 279-0668
3.85
HOTEL RATING: 
GOOD
3.85 out of 5 (736 Ratings)
BOOK ONLINE OR CALL - (855) 279-0668
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Hotel Description
Located in Downtown Holiday Inn Express Albany Downtown is a perfect starting point from which to explore Albany (NY). The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at the Holiday Inn Express Albany Downtown. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Friendly staff great facilities and close proximity to all that Albany (NY) has to offer are three great reasons you should stay at Holiday Inn Express Albany Downtown.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Air Conditioning
` Elevator
` Hair dryer
` Bathtub
` Shower
` Microwave
` Coffee/tea maker
` Family room
` Smoking area
` Refrigerator
` Spa
` Ironing service
` Luggage storage
` Wheelchair accessible
` internet access – wireless
` interconnecting room(s) available
` telephone
` toiletries
` Facilities for Disabled Guests
` Fireplace
` Internet
` Iron
` Laundry Service
` Non-smoking
` Private bathroom
` Safety Deposit Boxes
` Wi-Fi In Public Areas
` Closet
` Daily Housekeeping
` Convenience Store
` gift/souvenir shop
` Laundromat
` Towels
` Smoke-Free Property
` Daily disinfection in common areas
` Doctor/nurse on call
` Hand sanitizer
` Hygiene certification
` Temperature check for guests and staff
` Body thermometer
` Free face masks
` Daily disinfection in all rooms
` Protective screens in common areas
` Physical distancing of at least 1 meter
` Face coverings on staff
` Satellite/cable channels
` Swimming pool [indoor]
` Free Wi-Fi in all rooms!
` Front desk [24-hour]
` Cash withdrawal
` Security [24-hour]
` Check-in [24-hour]
` Breakfast [free]
` Car park [on-site]
` Car park [nearby]
` Car park [free of charge]
` Contactless check-in/out
` Fitness center
` Spa/sauna
` Check-in/out [express]
` Dryer
` Hot water linen and laundry washing
` Individually-wrapped food options
` Rooms sanitized between stays
` Cashless payment service
` Anti-viral cleaning products
` Guest rooms seal after sanitization
` Shared stationery removed
` Internet [LAN]
` Kids meal
` Heater
` Xerox/fax in business center
` Breakfast [buffet]
` Breakfast [continental]
` Service animals are welcome

Holiday Inn Express Albany Downtown Guest Reviews

Overall Average Score: 
Good (3.85 out of 5)

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5

Exceptional - 5.0 out of 5

Robert, Utica, visiting MVP Arena Sun, 20 November 2022

Great place to stay near MVP Arena.

Liked: Clean; helpful staff.

4

Very Good - 4.0 out of 5

John, Cooperstown, visiting MVP Arena Sun, 20 November 2022

Conveniently located to venue. The hotel was great! Such a nice room for one person. The breakfast next morning was amazing. Would definitely stay there again, if I go back!

Liked: Nice room; great location to venue; wonderful breakfast.
Disliked: None.

3

Pleasant - 3.0 out of 5

Christopher, Poultney, visiting MVP Arena Mon, 3 October 2022

Disliked: Not having a room ready and cleaned when checking in. Had to wait in line for forty minutes only to be told go wait another 20 minutes because rooms weren't ready, even though I had reservations!

0.5

Poor - 0.5 out of 5

Steve Sat, 5 August 2023

Three rooms booked and paid...

Liked: We like nothing about this visit. We had booked three rooms and we were denied access to any of them. We were told our reservations had been canceled to make room for migrants. Since I had already paid for the three rooms this was totally unacceptable to us. We had to go elsewhere to find accommodation this was a very sad experience for us. I'm very disappointed.
Disliked: We were not notified that our reservation for three rooms have been canceled prior to our arrival. I was disappointed to get there and have nothing. I can't see anything that would convince me to book there again after this.

0.5

Poor - 0.5 out of 5

Jesuisju Fri, 28 July 2023

Bad

Disliked: They cancelled our room and we were never informed. We had to find a place at night.

0.5

Poor - 0.5 out of 5

Jesus Fri, 28 July 2023

Bad

0.5

Poor - 0.5 out of 5

Theresa Tue, 18 July 2023

Bad

Liked: Nothing
Disliked: Everything

3.5

Good - 3.5 out of 5

Claire Sun, 16 July 2023

Clean and comfortable but the...

Liked: The room was pleasant, clean and comfortable. We had a sort of accidental upgrade as they had just added second beds to the king rooms, so we had two beds! The breakfast was nice and the reception staff were friendly.
Disliked: [July 2023] The hotel is currently being used to house immigrants awaiting visa applications and we were unaware of this at the time of booking. We would have appreciated being told that we would still be welcome and that it wouldn't interfere with our enjoyment of the hotel. The presence of numerous security guards inside and outside of the hotel was disconcerting. We didn't feel unwelcome but felt that we perhaps shouldn't have been there. There didn't appear to be any other guests staying there at the time and we felt a bit uncomfortable.The location is dismal and unwelcoming - it's surrounded by concrete - empty car parks, highway overpasses and abandoned buildings. It's also not that close to the centre of the city. The hotel also didn't have any tourist information available e.g. a city guide, transport information and restaurant recommendations.

0.5

Poor - 0.5 out of 5

Dianne Tue, 11 July 2023

God awful

Disliked: Worst part of town. They said no longer booking at this hotel site. Homeless/druggies in parking lot.

0.5

Poor - 0.5 out of 5

Nicole Sat, 8 July 2023

Bad

Disliked: This hotel cancelled my reservation @ the last minute . I then spent more than one hour with a Booking representative locating another hotel that was much further away which added to my travel time. The hotel also did not call me about the cancellation but sent an email about this. This hotel was very unprofessional in their management of this situation.

1.5

Poor - 1.5 out of 5

Hogan Sat, 8 July 2023

Poor

Disliked: The TV did Not Work from time of check in too check out

3

Pleasant - 3.0 out of 5

Phillip Thu, 6 July 2023

Pleasant

Liked: Very good for downtown Albany, decent room.
Disliked: Air conditioning was broken, so it was far too hot. Location is quite isolated, especially the car park - doesn’t feel a place to wander around alone, especially at night.

1

Poor - 1.0 out of 5

Stephen Wed, 5 July 2023

Very poor

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Holiday Inn Express Albany Downtown 300 Broadway, Albany, NY