Holiday Inn El Paso West Sunland Park Guest Reviews
Write a review
5.4 miles from El Paso centre |
Write a review
Paul, Albuquerque, visiting Magoffin Auditorium Mon, 4 November 2019
The hotel staff was awesome and the facilities were very clean. Very nice hotel. Convenient to everything we wanted to visit while in El Paso.
Disliked: Occupants in adjoining room left an unattended dog in the room. It began to bark and howl. Hotel should require that pets always be accompanied.
Talitha, Deming, visiting Plaza Theatre El Paso Thu, 8 June 2017
It was so quiet and nicely set apart from the hustle and bustle of the city. It was very comfortable and roomy. I will definitely be staying here again!
Shari Fri, 2 February 2024
Very good
Chris Wed, 31 January 2024
Pleasant
Judy Wed, 24 January 2024
Very good
Cedillo Fri, 19 January 2024
Exceptional
Lily Wed, 17 January 2024
Exceptional
Douglas Thu, 11 January 2024
Horrible
Liked: Had to call Corporate complaint dept. I'm 73 and was not told to here were NO elevators. Had to lug 6 bags upstairs. Was promised a cart, but it never arrived. Front desk was very unsympathetic. NEVER AGAIN!
Disliked: The whole experience
Jonathan Tue, 9 January 2024
Good
Anonymous Sun, 31 December 2023
Good
Shayla Fri, 29 December 2023
Motel, not a hotel.
Liked: The staff was nice.
Disliked: This was a motel, not a hotel. The reality looks nothing like the pictures. It was a maze trying to get to our room. We had to go up stairs, then back down, and walk around two buildings. Then when we got there it was dirty. Our friends found cockroaches in their room and another had a chemical dripping from the ceiling of their room. There was construction everywhere so we couldn't get to our car without going back through the maze. During the check-in process we had to stand outside in the cold and wait on the people in front of us. There wasn't enough room in the lobby for us. The bathroom is so small! The door barely clears the toilet when you close it. We didn't even shower before we left, because it seemed so dingy. We won't be back.
Alan Wed, 6 December 2023
This guest did not leave comments about this hotel.