Liked: Very enjoyable stay; enjoyed shuttle service and the bar later in the night.

First time there and I really enjoyed my stay!! Very nice and professional staff, great location, clean rooms, and I loved the shuttle service!! The offered to take us to dinner and back! Wonderful shuttle service, less stress and gas money for me! I will totally stay there again!!

Liked: Great location and staff
Disliked: None

Passable

Liked: It had a nice pool. Over nice look.
Disliked: Gave two singles when I booked for a king.Air didn't work well.Over charged me $40

Outdated but clean

Excellent

Liked: Location and the staff put me in a room as I requested.
Disliked: All was good!

Location was convenient, facility was...

Liked: Location
Disliked: That you could not adjust the temperature in the room. Our room was very cold, especially for our 1.5yr old granddaughter

Since we were visiting somebody...

Liked: We were visiting a relative at nearby Mercy Hospital. The location was excellent.
Disliked: The restaurant was closed. The bar was closed. The breakfast available was a very simple sandwich, a piece of fruit and coffee. The air conditioner in our room did not work properly. It was set for a specific temperature and it never did cool down to that temperature in the two days that we were staying.

Liked: Location and guest service

Very good

Liked: Location close to Hyvee Hall. Rooms were comfortable. Meals on premises were very helpful. Shuttle to Hyvee Hall was very convenient. Drivers Johnny and Mike were great.
Disliked: The girl at reception was very rude. (I think her name was Angie) She spoke so fast that she couldn't be understood over the phone. Hung up on us on 3 different occasions when 3 different persons in our company asked her to repeat what she said. We waited 45min for a shuttle and eventually walked from Hyvee Hall to the hotel. No big deal, but 2 persons had the flu and bad chests, worsened by the cold air. It was different when she was not on duty.

Good

Hotel is ok but not...

Liked: Clean and comfortable
Disliked: TV didn’t work. Phone to call front desk and ask about TV didn’t work. Bad parking for large vehicles and a lot of outside noise. Sirens loud cars ect