DoubleTree by Hilton San Antonio Airport Guest Reviews
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6.7 miles from San Antonio centre |
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Graciela M, San Antonio Mon, 5 September 2011
I was very disappointed in the room, we were there for the night only so when we got to the hotel the AC was not work well it was late so we didn't want to have anyone working on it at that time, we just wanted to sleep and we had a miserable time trying to get to sleep. I couldnt believe we had to pay you park either. Well only thing I was glad we were only staying for the night!
Liked: Good location
Disliked: AC was not working, carpet and walls looked old
Angelixa Thu, 4 April 2024
Exceptional
Liked: Loved the room and the staff, very welcoming
Disliked: No free breakfast
Alfredo Thu, 4 April 2024
Superb
Crispin Mon, 25 March 2024
Very good
Rebecca Mon, 25 March 2024
Very good
Joseph Mon, 18 March 2024
Over it was fair but...
Liked: I was pleasantly pleased with the staff
Disliked: People coming in late and slamming door and making lots of noise , Carpet through out the entire facility smells bad , rooms and hallways. Elevator were disgusting.
Russell Mon, 18 March 2024
Exceptional
Verified Hotel Guest Sat, 16 March 2024
Liked: I didnt like anything! I got there two hours after check in and the guy with the glasses in the front was super rude and said the room wasnt ready. Apparently, I wasnt the only one complaining about the issue. Many guests were waiting for their!
Disliked: I would never recommend this hotel to anyone! They dont care about your experience and the staff is extremely rude! I really cant believe they are part of the Hilton family. Ive been drafting a letter to corporate about this issue! Stay away!
Justin Sat, 16 March 2024
I’m grateful that I was...
Liked: The restaurant staff, food was good and the beds are comfortable.
Disliked: It was humid. Not only here but at many Hilton properties, I always have hair in the showers/tubs or on the floors and bed. I don’t have long hair, so it’s not mine and it’s the day of check-in
Juan Sat, 16 March 2024
Overall it was OK except...
Liked: It was close to the mall and the pool was nice.
Disliked: The room was dirty, there were eyelashes in the restroom and cereal on the floor. There was no remote and two of the lamps weren't working. They brought over a remote and were able to fix one of the lamps.
Jenny Mon, 11 March 2024
Exceptional
Liked: Nice room. Great location