The stay at Pensacola hilton...

Liked: We loved the location and views but other hotels next door have similar. The size of room was great for a family and the beach was amazing of course. But you can access it from other hotels and public access as well. The staff were all great.
Disliked: Sad to say so many, normally it’s never this or at all. We spent too much money for this many negatives..The room had several issues… bed was harder than we had hoped. The phones never worked the entire stay even after we told front desk. The slider was so hard to open, hurt to open, the front door had to be pushed to close, or it would stay open. The shower head was extremely weak and annoying to take showers in. Took forever to rinse hair out of us girls hair. The room was worn and the toilet bowl seemed dirty when getting there. The channel changer in the living room was not sanitized like the bedroom. The carpets were gross and the room wasn’t cleaned ever during stay or replenished until last night there, even after following the hotel’s directions. We had to go down to front desk to ask for towels daily because again our phones never worked properly. The hotel charged for use of umbrellas and chairs on beach $50!! So we did not use and had to buy our own to save $100! The breakfast was just mediocre & closed wayyy too early for travelers on a different clock. 12pm would be kinder. The food was just okay, the waffles were tough/stale, the sausages were stale, but the fruit was good, the omelets great. we found it was way better to eat elsewhere even though we already purchased breakfast package, Regretfully. The hottub was so low the first 2 nights the jets were spraying in our faces. We had to sit at the bottom to get our chest touching and the water was warm not hot for an hottub?! Why so low water even though they close it at 11?? Very disrespectful for the evening adults who want to avoid all the little kids!!There was no car charger for other electric vehicles just Tesla chargers!! That was not convenient for our rental even though it said it had chargers. The price was so high to stay here and I had high expectations. I will not be booking again due to the high price for so many negatives.

Exceptional

Superb

Liked: The view location, location, location perfect
Disliked: If I had to pick a dislike I would say maybe food prices was a little pricey

Clean, staff friendly, recommend.

Liked: The room was clean and big enough to share with a teenager.
Disliked: The ice machine was broken on our floor and they did not put up a sign letting you know you would need to go to a different floor for ice or what floor it could be located on.

A great location with access...

Liked: Loved the view from our room, pools, DJ outside one day and access to the beach with chair options
Disliked: Very low water pressure in the outdoor bathrooms.

Superb

Liked: Overall, very pleasant experience
Disliked: Cost of breakfast bar

Superb

Had a great time

Liked: Close to the beach
Disliked: Customer service wasn’t great

I have a great visit...

Liked: I like the view and the location
Disliked: The small kids took over the jacuzzi. I had to wait 12 hrs for towels and did not get any cleaning service . Parking was horrible