Hilton Miami Downtown Guest Reviews
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1.2 miles from Miami centre |
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Jon McC, Camden, visiting Ziff Ballet Opera House Thu, 18 December 2014
When you go to this hotel, you're instantly greeted by friendly and reliable valets who can steer you in the direction you need to go. The customer service at the Hilton is unmatched, and you will feel like royalty during your stay. The hotel is gorgeous, and the ocean-front rooms give you a beautiful view of the ferry boats and cruise lines. You can also see the beautiful city of Miami light up at night, and it is an amazing sight. The food from the hotel's restaurant is good, but it is a bit pricey (averaging $20 per entree with nothing else added), and there are so many another food options to choose from in Miami that you're better off exploring those. Overall, it is a wonderful hotel, and if you get the chance to stay here, TAKE IT!
Liked: The hotel is beautiful and service is outstanding.
Disliked: The food was okay, but expensive.
Abby, Orlando Wed, 5 September 2012
Liked: Very helpful and friendly staff. Clean rooms and great views!
Disliked: Housekeeping bothered us 3 times on the morning of check out, starting at 8:30 a.m., and check out wasn't even until noon!
Bob G, London UK Sun, 29 April 2012
The arrival for self drivers is ludicrous. Either the architect or the client that briefed him had never taken the trouble to visualise how complicated it is to undertstand how the hotel is organised. The signage only adds to the confusion. I felt sorry for the reception desk staff who have to answer for this baffling arrangement every day. Significantly distracts from a good stay.
Liked: The room was very nice.
Disliked: Circulation is complicated and poorly signposted.
Jacqueline Fri, 15 March 2024
Exceptional
Anna Tue, 12 March 2024
Pleasant
Liked: The view of the port from the 15 floor is amazing.
Disliked: The room is very old and outdated (carpets, toilet, dressers, etc).
Umoren Mon, 11 March 2024
The hotel was just okay...
Liked: I loved my roomit was very spacious for just my husband and i
Disliked: Breakfast Wass not fantasticvery little options
Jorge Sun, 10 March 2024
Hilton Downtown Miami awesome experience
Liked: Excellent location
Disliked: Huge elevator congestion during the weekend
Mark Sat, 9 March 2024
Exceptional
Claire Sat, 9 March 2024
Thank you for a fantastic...
Liked: Warm welcome with a bonus of early check-in.Fabulous foyer.Good location.Lots of cruise travellers.Incredible room on 10th floor with wrap-around windows-simply amazing.Comfortable bedsSafety deposit box.The supermarket is very near.
Disliked: The cost of a shuttle to the cruise port, was 10 dollars per person, $40 for 2 adults and 2 kids, although overpriced was easy.The pool is closed for maintenance, with the pool open this hotel would be exceptional.Slightly old fixtures and fittings in the bathroom- walk-in shower needed as well as modernization project.
Jasmine Fri, 8 March 2024
Exceptional
Moritz Thu, 7 March 2024
Very good
Yuzhu Sun, 3 March 2024
Poor
Liked: Place is good
Disliked: The
Tiffany Sun, 3 March 2024
Disappointing
Disliked: We wanted something with a pool for the kids. We went a day early , before our cruise, and booked a night after our cruise strictly so we could relax and the kids could use the pool before coming back to the cold weather . We were told the pool was under a routine inspection??? We paid over $400/ night and had to go walk around and spend more money to entertain the kids or sit in our room watching tv which we could have done at home ! Extremely disappointed!! People should be told if there is no pool available during their vacation time to give us the opportunity to switch our plans . Will not stay there again ! We would have left the day we got back from our cruise but it was too much of a hassle to change airline tickets and our bud from airport to concord .