Hilton Garden Inn Winston-Salem/Hanes Mall Guest Reviews
Write a review
5.3 miles from Winston Salem centre |
Write a review
Anne Fri, 12 April 2024
Badic and disappointing
Liked: Acceptable...basic
Disliked: The hotel was being renovated. There was a smell of wet paint. There is no a/c on the floors so it was musty smelling & hot. The smell in the room was musty & smelt of wet paint.We paid the regular price for a room at a time that renovations were occur3at the hotel and service was substandard
Daniel Sat, 6 April 2024
Would like to have a...
Liked: Not much of it was available due to construction and amenities were not available such as pool and spa which was the only reason I wanted to stay there
Disliked: Swimming pool was closed and that’s the only reason why I booked to see it closed
Nc Sun, 10 March 2024
Just ok
Liked: The room, the furniture, and the bed. The front desk staff were friendly, but it did seem a bit forced. I would imagine they were coached.
Disliked: The pool was too cold, breakfast was not included and was expensive. The water in the room that wasn't for us was tacky and rude
Coleen Thu, 7 March 2024
The staff so pleasant and...
Liked: Location near dining and grocery. On site restaurant. Quiet. The pool nice.
Disliked: All good
Dalton Mon, 4 March 2024
Exceptional
Ashanti Mon, 4 March 2024
Exceptional
Henderson Wed, 28 February 2024
Superb
Jennifer Tue, 20 February 2024
I had a lovely time...
Liked: Free coffee
Disliked: Staff greeting, friendliness, helpfulness was very poor and not a highlight. Pool was depressing. Breakfast was $13/person and it was mediocre at best; barely fresh food and it was even toward the end of serving.
Cherokee Fri, 16 February 2024
Bad
Liked: Nothing
Disliked: Everything. The manager lied on me and tried to keep my deposit. I felt harassed. I'm upset. Poor quality.
Jay Fri, 16 February 2024
Nice but potentially dangerous to...
Liked: Good
Disliked: The soaps made me break out in rash. (Note to self) never use hotel bath products. Will be seeing Doctor.